Hotel Duty Manager — Lead Team & Guest Experience (PT) in Birmingham

Hotel Duty Manager — Lead Team & Guest Experience (PT) in Birmingham

Birmingham Full-Time 28800 - 28800 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and ensure health and safety standards.
  • Company: Join the vibrant team at Premier Inn, known for its welcoming atmosphere.
  • Benefits: Enjoy discounts on stays and meals, plus a clear career progression.
  • Other info: Flexible part-time role with 24 hours per week and competitive pay.
  • Why this job: Make a real difference in guest experiences while developing your leadership skills.
  • Qualifications: Previous leadership experience in retail or similar sectors is essential.

The predicted salary is between 28800 - 28800 £ per year.

Job Search Place Limited is hiring a Duty Manager for the Birmingham Oldbury (M5, Jct 2) Premier Inn. In this role, you'll lead a team to deliver top-notch customer service and maintain health and safety standards.

The ideal candidate will have previous leadership experience in retail or similar sectors.

Enjoy various benefits, including discounts on accommodations and meals, along with a clear career path. The position requires 24 hours of work per week, paying up to £13.86 per hour.

Hotel Duty Manager — Lead Team & Guest Experience (PT) in Birmingham employer: Job Search Place Limited

Job Search Place Limited offers an exceptional working environment at the Birmingham Oldbury Premier Inn, where you can lead a dedicated team and enhance guest experiences. With a strong focus on employee growth, you will benefit from discounts on accommodations and meals, alongside a clear career progression path in the hospitality sector. Join us to be part of a supportive work culture that values your contributions and prioritises health and safety standards.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Duty Manager — Lead Team & Guest Experience (PT) in Birmingham

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. Sometimes, it's all about who you know, and a friendly nudge can lead to great opportunities.

Tip Number 2

Prepare for those interviews! Research the Premier Inn brand and think about how your leadership experience aligns with their values. We want to show them that you're not just a fit for the role, but a perfect match for their team.

Tip Number 3

Practice makes perfect! Grab a mate and do some mock interviews. This will help you get comfortable talking about your experience and how you can lead a team to deliver top-notch customer service.

Tip Number 4

Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always here to support you in landing that dream job!

We think you need these skills to ace Hotel Duty Manager — Lead Team & Guest Experience (PT) in Birmingham

Leadership Skills
Customer Service
Health and Safety Standards
Team Management
Communication Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your leadership experience and customer service skills. We want to see how you've led teams in the past, so don’t hold back on those examples!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about delivering top-notch guest experiences and how you can contribute to our team at Premier Inn.

Showcase Relevant Experience:If you've worked in retail or similar sectors, make sure to mention it! We love seeing how your previous roles have prepared you for this Duty Manager position.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Job Search Place Limited

Know the Company Inside Out

Before your interview, make sure you research Job Search Place Limited and the Birmingham Oldbury Premier Inn. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight how your approach aligns with delivering top-notch customer service.

Demonstrate Customer Service Excellence

Customer experience is key in this role. Be ready to share stories that illustrate your commitment to exceptional service. Discuss how you've gone above and beyond for guests in the past, and how you plan to maintain high health and safety standards while ensuring a great experience.

Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.