At a Glance
- Tasks: Lead a high-performing team to ensure exceptional guest experiences at our hotel.
- Company: Join the welcoming team at Premier Inn Birmingham Oldbury.
- Benefits: Enjoy discounts, a pension scheme, and a clear career path.
- Other info: Flexible hours with a supportive training environment.
- Why this job: Perfect opportunity for aspiring leaders to grow in hospitality management.
- Qualifications: Experience in retail or leadership roles is a plus.
The predicted salary is between 17200 - 17200 £ per year.
We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. If you've got experience in retail or other jobs where you have successfully led people before, this role is a perfect next step in management.
What you'll do:
- Join our team at Birmingham Oldbury (M5, Jct 2) Premier Inn as a Duty Manager, where your proven leadership skills will be used managing a reliable, high performing team that ensures the smooth running of our hotel.
- You'll manage everything from health & safety standards to creating an exceptional guest experience.
Why you'll love it here:
- Training and support - From day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card - Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes - Take advantage of our company pension and save as you earn scheme.
- Discounts - Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
PAY RATE: Up to £13.86 per hour (day shift)
HOURS: 24 hours a week
Hotel Duty Manager in Birmingham employer: Job Search Place Limited
At Premier Inn Birmingham Oldbury, we pride ourselves on fostering a supportive and dynamic work environment where your leadership skills can truly shine. With comprehensive training, clear career progression, and a range of employee benefits including substantial discounts and pension schemes, we are committed to your professional growth and well-being. Join us to be part of a team that values outstanding customer service and teamwork in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Duty Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've inspired teams in past roles. We want to hear about your successes in creating great customer experiences and managing challenges.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills on the spot. Think about scenarios you might face as a Duty Manager and how you'd handle them. This shows you're not just a talker but a doer!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Birmingham Oldbury. Let’s get you that interview!
We think you need these skills to ace Hotel Duty Manager in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight any experience you have in leading teams or managing projects. We want to see how you've inspired others and created a positive environment, so share specific examples that showcase your leadership style.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Be Personable:Remember, we’re all about outstanding customer experience! Use your application to show off your personality and passion for hospitality. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about examples from your past roles where you've gone above and beyond for a guest or resolved a tricky situation. This will show that you understand the importance of delivering an outstanding customer experience.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be ready to discuss your leadership style. Prepare specific examples of how you've inspired or motivated others in previous jobs. This could be through training, mentoring, or simply creating a positive work environment.
✨Familiarise Yourself with Health & Safety Standards
Since managing health and safety is part of the role, it’s crucial to know the basics. Research common health and safety regulations in the hospitality industry and be prepared to discuss how you would ensure compliance in your hotel.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, training opportunities, or how success is measured in the Duty Manager position.
