At a Glance
- Tasks: Lead client engagement and drive business growth in the IT sector.
- Company: Dynamic IT company focused on innovation and client success.
- Benefits: Competitive salary, car allowance, commission, and career development opportunities.
- Other info: Join a supportive team with excellent growth potential and a proactive culture.
- Why this job: Shape the future of client engagement and make a real impact in the IT industry.
- Qualifications: A-level education and strong leadership skills required.
The predicted salary is between 65000 - 105000 £ per year.
To develop the Corporate Accounts division of the business through the development, growth, and retention of existing customers, and to absorb new customers into the IT division and develop those new customers accordingly. To oversee business development and the winning of new customers within existing frameworks within the public sector, and to oversee the winning of nominated new preferred supply/strategic customers in the private sectors, in line with the company's strategy and financial targets.
Job Description
- Determine and implement service improvements to existing services and identify and recommend new service opportunities.
- Assist in recruiting staff to carry out Client Engagement Account Management and Account Support.
- Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development.
- Manage, mentor, and support the Client Engagement Team to deliver business growth.
- Improve performance quality and productivity of the sales team to increase market share and profitability, meeting targets.
- Coach and develop sales team members in broader selling skills, people management, and business/sales management skills.
- Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements.
- Work with priority customers to deliver recruitment solutions and preferred routes to market.
- Drive a proactive working culture, maintaining all activities in line with company policies, procedures, culture, and ethos.
Key Responsibilities
- Business Development
- Operations Management
- People Management
- Business Planning, Monitoring, and Reporting
Qualifications
Educated to A-level standard
Benefits
Basic: £65,000 + Car allowance £6,000 (£500 per month) Commission: Paid quarterly based on achieving sales growth in the team OTE: £105,000
Head of Client Engagement - IT in Birmingham employer: Job Search Place Limited
As a leading employer in the IT sector, we offer an inspiring work culture that prioritises professional growth and development. Our commitment to employee success is reflected in our comprehensive training programmes and clear career progression paths, including the opportunity to advance to Sales Director within two years. Located in a dynamic environment, we provide competitive benefits, including a generous salary package and performance-based commissions, making us an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Engagement - IT in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We want you to walk in feeling confident and ready to show them why you’re the perfect fit for the Head of Client Engagement role.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. We suggest rehearsing answers to common interview questions and showcasing your achievements in client engagement and business development.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Head of Client Engagement - IT in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Client Engagement. Highlight your experience in business development and client management, and don’t forget to showcase any achievements that align with our goals at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client engagement and how you can help us grow our Corporate Accounts division. Be specific about your vision for the role and how you plan to inspire the team.
Showcase Your Leadership Skills:We want to see how you lead and motivate teams. Share examples of how you've managed and mentored others in previous roles. This will help us understand your approach to developing talent and driving results.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Numbers
As a Head of Client Engagement, you'll need to demonstrate your understanding of sales metrics and performance indicators. Brush up on key figures related to business growth, customer retention rates, and market share. Be ready to discuss how you've used these metrics in past roles to drive success.
✨Showcase Your Leadership Style
This role requires strong people management skills, so be prepared to talk about your leadership approach. Share specific examples of how you've motivated and developed teams in the past. Highlight any coaching or mentoring experiences that showcase your ability to inspire others.
✨Understand the Market Landscape
Familiarise yourself with the current trends in the IT sector, especially regarding public and private sectors. Research the company’s position within the market and be ready to discuss how you can contribute to their strategy for winning new customers and improving service offerings.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with insightful questions. Ask about the company's vision for the Corporate Accounts division, their expectations for the role, and how they measure success. This shows your genuine interest and helps you assess if the company aligns with your career goals.
