At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, plus an extra £3.00 p/h for late-night shifts.
- Other info: Dynamic role with flexible shifts and opportunities for growth.
- Why this job: Be at the forefront of customer service and make a real difference every day.
- Qualifications: Must be 18 or over; passion for food and teamwork is essential.
The predicted salary is between 12 - 12 £ per hour.
Work Pattern:
- Week 1: Monday, Tuesday, Wednesday, Thursday, Friday
- Week 2: Tuesday, Wednesday, Thursday, Friday, Saturday
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Harborne Simply Food in Birmingham employer: Job Search Place Limited
Joining M&S as a Customer Assistant in Harborne Simply Food means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside a vibrant work culture that values teamwork and resilience. Enjoy competitive pay, including an unsocial hours premium, and the chance to make a real impact by delivering exceptional service to our customers in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Harborne Simply Food in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how you can demonstrate your ability to thrive under pressure and deliver five-star service, just like they want in a Customer Assistant.
✨Tip Number 3
Show off your digital skills! Since being digitally confident is essential for this role, be ready to discuss how you've used technology in previous jobs or how you can leverage M&S's digital tools to enhance customer experience.
✨Tip Number 4
Be flexible and adaptable! During your interview, highlight your willingness to work across various areas of the store and how you handle changing demands. This will show that you're ready to embrace the challenges of the retail environment.
We think you need these skills to ace Customer Assistant - Food - Harborne Simply Food in Birmingham
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for food and customer service. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Resilience:Working in a fast-paced environment can be challenging, so make sure to mention any past experiences where you've thrived under pressure. Whether it’s handling busy shifts or juggling multiple tasks, we want to know how you keep your cool and deliver top-notch service!
Be Digital Savvy:Since being digitally confident is key for this role, don’t forget to mention any experience you have with digital tools or technology. Whether it's using apps or in-store devices, show us how you can enhance the customer experience with your tech skills!
Emphasise Team Spirit:We’re all about teamwork at M&S, so make sure to highlight your ability to work well with others. Share examples of how you've contributed to a positive team environment in the past. We want to see that you’re ready to support your colleagues and help create a high-energy atmosphere!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Products
Before the interview, brush up on M&S Food products. Familiarise yourself with their bestsellers and any new items. This will show your passion for the brand and help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your commitment to providing five-star service.
✨Embrace the Pressure
Since this role involves working in a high-pressure environment, be ready to discuss how you handle stress. Share specific instances where you thrived under pressure, highlighting your ability to stay sharp and focused during busy periods.
✨Be a Team Player
M&S values teamwork, so come prepared to talk about your experiences working in a team. Highlight how you support colleagues and contribute to a positive work environment, as this will show you're a great fit for their culture.
