At a Glance
- Tasks: Provide first-line support for business systems and assist with data management.
- Company: Join Levy, part of Compass Group, delivering legendary experiences in hospitality.
- Benefits: Competitive salary, flexible hours, and a commitment to sustainability and diversity.
- Other info: Opportunity to work at iconic venues and grow your career in a dynamic team.
- Why this job: Be the go-to person for system support and make a real impact in a vibrant environment.
- Qualifications: Strong computer skills, excellent communication, and a proactive attitude required.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: General Manager
Location: NEC
Sector: Levy UK&I
Overview
Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our ambition is continued growth across the UK and continental Europe. At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues.
Role Purpose
Act as the first point of contact for Business Systems support across Group venues, providing confident day to day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy.
Key Responsibilities
- Support & Incident Management: Serve as first line support for system queries; triage, resolve, or elevate issues promptly while maintaining clear communications with stakeholders. Provide user guidance on system use; contribute to how-to notes and quick guides.
- Systems Administration: Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity.
- Data Protection & Governance: Handle sensitive personal data in secure environments in accordance with company policies and procedures.
- Operational Support: Complete refunds and reporting across payment systems; keep accurate records. Provide stocktake process and administrative support to operational teams.
- Administration & Delivery: Manage day to day administrative requirements and support delivery of departmental standards and deadlines.
Skills and Experience
- High level of computer literacy with Microsoft Office and business systems.
- Strong organisation and time management; proactive, flexible, and able to self-manage.
- Excellent customer care and teamwork; confident written and verbal communicator with discretion.
- Applies knowledge to a variety of standard day to day activities, knowing when to refer to others; accountable for individual results and impact on the work group.
- Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area.
- There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and evenings.
Person Specification
- Computer literate to high level with Microsoft Office & other systems.
- Experience of maintaining and configuring systems.
- Excellent attention to detail whilst working at pace.
- Experience of producing high quality management information.
- Good time management and organisational skills, with a proactive and flexible approach.
- Able to self-manage.
- Demonstrates excellent customer care and team working skills.
- Good communicator, both written and verbal to all levels - with ability to exercise discretion when required.
- Experience of delivering day to day systems training.
Business Systems Advisor I NEC - Maternity Cover in Birmingham employer: Job Search Place Limited
Levy UK&I is an exceptional employer that prioritises employee wellbeing, sustainability, and diversity within a vibrant work culture. As part of Compass Group, we offer our team members opportunities for growth and development while working in some of the most iconic venues across the UK and Europe. With a commitment to fair wages and a supportive environment, we empower our employees to deliver legendary experiences in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Advisor I NEC - Maternity Cover in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Levy or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching Levy's values and recent projects. Show us you understand our commitment to sustainability and exceptional service – it’ll make you stand out!
✨Tip Number 3
Practice your communication skills! As a Business Systems Advisor, you'll need to convey information clearly. Try mock interviews with friends or use online resources to sharpen your verbal skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Systems Advisor I NEC - Maternity Cover in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Systems Advisor role. Highlight your computer literacy, organisational skills, and any relevant experience with systems administration.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've handled system queries or provided support in previous roles to show off your customer care skills.
Showcase Your Communication Skills:Since this role requires excellent written and verbal communication, make sure your application is clear and concise. Use professional language but let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Systems
Familiarise yourself with the business systems mentioned in the job description. Be ready to discuss your experience with similar systems and how you've maintained or configured them in the past. This shows you’re not just a good fit, but that you can hit the ground running.
✨Showcase Your Customer Care Skills
Since this role involves being the first point of contact for system support, prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or helped users understand a system better.
✨Demonstrate Your Data Handling Knowledge
Be prepared to talk about your experience with data protection and governance. Highlight any relevant policies you’ve followed in the past and how you ensure sensitive information is handled securely. This will show your understanding of the importance of data security in the role.
✨Prepare for Flexibility Questions
Given the need for flexibility in working hours, think about how you’ve adapted to changing schedules in previous jobs. Be ready to discuss your time management skills and how you prioritise tasks when things get busy. This will reassure them that you can handle the demands of the role.
