At a Glance
- Tasks: Support billing accuracy and customer satisfaction by processing dockets and managing invoices.
- Company: Join a leading facilities management company with a focus on teamwork and innovation.
- Benefits: Enjoy competitive salary, generous leave, and comprehensive benefits including pension and discounts.
- Other info: Casual dress code on Fridays and free onsite parking for a hassle-free commute.
- Why this job: Be part of a dynamic team that values your skills and offers career growth opportunities.
- Qualifications: Experience with ERP systems, Excel, and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Facilities Management Billing Advisor to support the timely and accurate processing of FM and UK Restricted Customer Dockets on Hold (DOH), ensuring billing accuracy, SLA compliance, and customer satisfaction.
What you'll do:
- Process DOH within agreed SLAs
- Review Excel-based DOH reports and assess chargeability
- Raise sales invoices and process credits and re-invoices
- Update the Customer Portal daily with completed dockets
- Manage invoice queries and resolve errors
- Support continuous improvement of DOH processes
What we offer:
- Competitive Salary: Reflecting your skills and experience
- Generous Leave: 25 days annual leave (pro rated in hours) + time off in lieu for Bank Holidays worked
- Holiday Purchase Scheme: Buy up to 10 extra days - up to 35 days total leave
- Comprehensive Benefits: Pension plan (up to 7% employer match), Life assurance, Employee assistance program, Referral scheme
- Exclusive Discounts: High street brands, cycle to work scheme, and Johnson Controls product discounts
- Career Development: Extensive growth and advancement opportunities
- Free Onsite Parking: Hassle free commuting
- Dress Down Fridays: Casual attire to wrap up the week
We’re looking for:
- Experience using ERP systems and Excel
- Strong attention to detail and analytical skills
- Ability to meet deadlines in a fast paced environment
- Positive, proactive team player
- Ability to pass National Security Vetting (CTC/SC)
Nice-to-Have:
- 2-3 years' experience in a processing, billing, or accounts role
Billing Coordinator in Birmingham employer: Job Search Place Limited
As a Billing Coordinator at our company, you will join a dynamic team that values accuracy and customer satisfaction in a fast-paced environment. We offer competitive salaries, generous leave policies, and extensive career development opportunities, all while fostering a supportive work culture that encourages teamwork and continuous improvement. With additional perks like exclusive discounts and hassle-free onsite parking, we strive to create a rewarding workplace for our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how your skills align with what they need. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Billing Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ERP systems and Excel, as these are key for the Billing Coordinator role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your analytical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your proactive attitude can contribute to our team. Remember, we love a positive vibe!
Showcase Your Attention to Detail:Since this role requires strong attention to detail, consider including examples in your application that demonstrate your ability to spot errors and ensure accuracy. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Numbers
Make sure you brush up on your Excel skills before the interview. Be ready to discuss how you've used Excel in previous roles, especially for processing reports or managing billing data. Highlight any specific functions or formulas you're comfortable with.
✨Attention to Detail is Key
Since this role requires strong attention to detail, prepare examples from your past work where your meticulousness made a difference. Think of times when you caught errors or improved processes—these stories will showcase your fit for the position.
✨Understand the SLAs
Familiarise yourself with what Service Level Agreements (SLAs) are and why they matter in billing processes. Be prepared to discuss how you’ve met deadlines in fast-paced environments and how you prioritise tasks to ensure compliance.
✨Be a Team Player
This role emphasises being a proactive team player, so think of examples that demonstrate your collaborative spirit. Whether it’s resolving invoice queries or supporting continuous improvement, show how you contribute positively to a team dynamic.
