At a Glance
- Tasks: Lead the team in delivering exceptional service at our vibrant restaurant and bar.
- Company: Join Hilton Birmingham Metropole, a renowned hotel with a welcoming atmosphere.
- Benefits: Enjoy a competitive salary, free meals, and discounts on travel and dining.
- Other info: Opportunities for personal development and career growth in a supportive environment.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in food and beverage management and a passion for guest service.
The predicted salary is between 30750 - 30750 £ per year.
We are recruiting for an Assistant Manager at Hilton Birmingham Metropole's Gild Restaurant and Bar. The Gild Restaurant and Bar is at the heart of the hotel and welcomes guests 24 hours a day. Experience in a busy bar or nightclub with Supervisor or Assistant Manager responsibilities would be ideal for a role in this 24 hour lounge bar. A great team leader with a passion for creating a great Guest Experience would be ideal for this position.
A World of Rewards
- Yearly salary of £30,750 plus service charge
- Free, healthy and high quality meals when on duty
- Grow your Career - personal development programmes designed to support you at every step
- Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off food and beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts through Perks at Work
- Free car park
- Subsidised taxi between 12am and 7am
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
- Modern and inclusive team member areas
Responsibilities
- Help manage Restaurant and Bar operations
- Maintain exceptional levels of customer service
- Recruit, manage, train and develop the Restaurant and Bar teams
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to food and payroll
- Drive sales to maximise budgeted revenue
- Develop menus with other members of the Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximise sales and revenue
- Set departmental targets and objectives, work schedules, budgets and policies and procedures
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
Qualifications
- Management and/or supervisory Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
Advantageous Experience
- Degree in a relevant area
- Passion for delivering exceptional levels of guest service
Assistant Bar & Restaurant Manager in Birmingham employer: Job Search Place Limited
Hilton Birmingham Metropole is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary of £30,750 plus service charge, alongside a range of benefits including free meals, discounted hotel stays, and generous holiday allowances. Our inclusive work culture fosters teamwork and personal development, ensuring that every team member has the opportunity to thrive in a dynamic environment dedicated to delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Bar & Restaurant Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Hilton or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've handled busy shifts in the past.
✨Tip Number 3
Be proactive! If you see a role that fits you, don’t wait around. Apply directly through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In the hospitality world, things can change quickly. Be ready to discuss how you’d handle various scenarios, from managing a busy bar to resolving guest complaints. Flexibility is key!
We think you need these skills to ace Assistant Bar & Restaurant Manager in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about creating a great guest experience, so share any relevant experiences or stories that highlight this.
Tailor Your CV:Make sure your CV is tailored to the Assistant Bar & Restaurant Manager role. Highlight your supervisory experience and any specific achievements in previous roles that align with the responsibilities listed in the job description. We love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’re the perfect fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Hilton Birmingham Metropole!
How to prepare for a job interview at Job Search Place Limited
✨Know the Venue Inside Out
Before your interview, make sure you research Hilton Birmingham Metropole and its Gild Restaurant and Bar. Familiarise yourself with their menu, service style, and any recent news or events. This shows your genuine interest and helps you tailor your answers to fit their culture.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer service. Highlighting these skills will show that you're ready for the role.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing guest complaints or driving sales during a busy period. Think of relevant scenarios from your previous roles and how you tackled them. This will help you articulate your problem-solving skills and adaptability.
✨Emphasise Your Passion for Guest Experience
The job is all about creating exceptional guest experiences, so be prepared to discuss what that means to you. Share your thoughts on customer service excellence and any innovative ideas you have for enhancing the guest experience at the Gild Restaurant and Bar.
