At a Glance
- Tasks: Lead a vibrant team in a high-energy environment, ensuring top-notch service and guest experiences.
- Company: Join the lively Albert's Schloss, part of the Mission Mars Group, known for its fun culture.
- Benefits: Competitive salary, up to 32% bonus, 50% off at venues, and industry-leading training.
- Other info: Enjoy a supportive culture that values your ideas and offers excellent career growth.
- Why this job: Be part of an exciting atmosphere where your leadership can shine and make a difference.
- Qualifications: Senior management experience in a fast-paced venue and a passion for guest experiences.
The predicted salary is between 47000 - 53000 £ per year.
Step into the world of Albert's Schloss Birmingham; a lively, high-energy Alpine bier palace where world class food, drink & entertainment experiences come together under one roof. From indulgent European-inspired dishes to tank-fresh biers and late-night entertainment, Albert's Schloss is a place where guests come to eat, drink, and dance.
We're looking for a Deputy General Manager who thrives in a fast-paced, high-volume environment and knows how to lead from the front. This is a role for someone who can balance operational excellence with personality - creating an atmosphere that's as warm and welcoming as it is electric, while developing and inspiring a large team to deliver standout service every single day.
Key Responsibilities- Developing a high performing and engaged team
- Ensuring a world class environment and service for our guests
- Ensuring brand standards are met in all areas
- Ensuring compliance in H&S and security
- Working closely to deliver agreed goals and initiatives
- Performing duty manager shifts and overseeing departments
- Delivering a successful financial business performance – managing key KPI's
- Previous senior management experience in a high volume wet led venue, ideally with food experience as well
- Commitment to excellence in team development and engagement
- Passionate about world class guest experiences
- Ability to work in a fast paced and dynamic environment
- Willingness to travel for training and development
- Strong understanding and experience managing budgets & P&L's
- Committed to your personal development
Albert's Schloss is part of the Mission Mars Group, and we currently operate Albert's Schloss in Manchester, London and Liverpool, as well as Schiller's Hall, Albert Hall, and Rudy's Pizza Napoletana, employing over 1600 colleagues. We have been rated as a 'World Class' place to work in 2024 by Best Companies and we believe in investing in and developing our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.
Rewards & Benefits- Competitive salary of between £47,000-53,000 per annum (dependent on experience)
- Bonus – earn up to 32% of annual salary in bonus (paid quarterly)
- Guest experience monthly bonus
- 50% off at all Mission Mars Venues for you and friends.
- Workplace pension scheme.
- Industry leading training courses at Mission Mars Hospitality Management Academy.
- Invites to big events including our annual Christmas Party & Awards, Summer BBQ and Annual Managers Conference.
- 24/7 access to free, confidential and specialist mental health/well-being support.
- An independent culture where your ideas matter.
We aim to respond to all applications within 7 days. No agencies please.
Birmingham - Deputy General Manager employer: Job Search Place Limited
At Albert's Schloss Birmingham, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With competitive salaries, generous bonuses, and a commitment to personal development through industry-leading training, we empower our team to thrive in a dynamic environment. Join us in creating unforgettable guest experiences while enjoying unique benefits like 50% off at all Mission Mars venues and access to well-being support, making every day at work both rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Birmingham - Deputy General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Albert's Schloss and understand what makes it tick. Check out their social media, read reviews, and even visit if you can. This way, you can show off your knowledge and passion during the chat!
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions but also think about how you can showcase your leadership skills and experience in a high-volume environment. We want to hear about your past successes and how you can bring that energy to our team.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that could give you an edge in your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that shows you’re genuinely interested in the role and can help keep you top of mind.
We think you need these skills to ace Birmingham - Deputy General Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re all about creating a warm and welcoming atmosphere at Albert's Schloss.
Tailor Your Application:Make sure to tailor your application to the Deputy General Manager role. Highlight your previous experience in high-volume venues and how you've led teams to success. We love seeing specific examples that demonstrate your operational excellence and commitment to guest experiences.
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points for your achievements and make it easy for us to see why you’d be a great fit for our team at Albert's Schloss.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Venue Inside Out
Before your interview, make sure you research Albert's Schloss thoroughly. Familiarise yourself with their menu, drinks offerings, and entertainment options. This will not only show your genuine interest but also help you discuss how you can contribute to their vibrant atmosphere.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead a large team. Prepare examples of how you've successfully developed and engaged teams in previous roles. Highlight specific situations where your leadership made a difference, especially in high-pressure environments.
✨Demonstrate Financial Acumen
Since managing budgets and KPIs is crucial for this role, be ready to discuss your experience with financial performance. Bring examples of how you've improved profitability or managed costs effectively in past positions, as this will resonate well with the interviewers.
✨Emphasise Guest Experience Passion
Albert's Schloss prides itself on world-class guest experiences. Be prepared to share your thoughts on what makes a great guest experience and how you would ensure that every visitor leaves happy. Your enthusiasm for creating memorable moments will set you apart.
