At a Glance
- Tasks: Provide top-notch IT support and manage customer inquiries in both French and English.
- Company: Join a dynamic team at Job Search Place Limited, focused on customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for skill development.
- Other info: Be part of a supportive environment with room for career growth.
- Why this job: Make a difference by helping customers solve their tech issues every day.
- Qualifications: Previous helpdesk experience and basic SQL knowledge are essential.
The predicted salary is between 25000 - 35000 £ per year.
Job Search Place Limited is seeking an IT Customer Support Representative with proficiency in French and English.
This role involves managing customer inquiries and providing high-quality support solutions through a ticketing system.
Ideal candidates will have previous helpdesk experience, strong analytical skills, and the ability to work with basic SQL queries.
Responsibilities include ensuring customer satisfaction and contributing to service improvement efforts.
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We think you need these skills to ace Bilingual IT Helpdesk Specialist - French/English
Bilingual Proficiency in French and English
Customer Support
Helpdesk Experience
Analytical Skills
Ticketing System Management
SQL Queries
Customer Satisfaction
