At a Glance
- Tasks: Lead the new Bershka store, ensuring top-notch customer experience and team motivation.
- Company: Join a fast-paced, trend-driven fashion brand under the Inditex Group.
- Benefits: Enjoy a competitive salary, 25% discount, and great development opportunities.
- Other info: Inclusive culture with support for diverse backgrounds and career paths.
- Why this job: Be part of a dynamic team and make a real impact in retail leadership.
- Qualifications: Experience in retail management and a passion for fashion are essential.
The predicted salary is between 28000 - 30000 £ per year.
Exciting opportunity to join the brand new Bershka Store opening in Newcastle as a Deputy Manager.
Why join Bershka? Bershka is part of the Inditex Group and is known for fast-moving, trend-led fashion and a strong shop floor culture. What makes Bershka different is our pace, creativity and connection to our customers. With the brand rapidly expanding in the UK market, there are plentiful opportunities to grow your career in an agile, people-led retail environment.
About the role: As a Deputy Manager, you'll support the General Manager in leading the store with ownership, pace and calm. You'll play a key role in delivering commercial performance, high standards and an excellent customer experience, while building an inclusive, motivating culture. This is a hands-on role with real responsibility. You'll lead from the shop floor, support the GM with day-to-day decision making, and step up to lead the store when needed.
What you will be responsible for:
- Supporting the GM and be responsible to deliver store performance through clear priorities, floor leadership and consistent follow through.
- Using KPIs and store insight to take quick action and keep performance on track.
- Supporting commercial launches and ensuring merchandising reflects best sellers, trends and customer demand.
- Protecting Bershka's visual standards and brand DNA, keeping the store trend led, customer ready and high standards every day.
- Driving strong routines across stock flow, replenishment and stockroom organisation to maintain availability.
- Maintaining high operational standards across security/shrinkage, cash procedures, health & safety, cleanliness and maintenance follow up.
- Coaching and motivating teams on shift, giving regular feedback and addressing issues early and fairly.
- Supporting recruitment and onboarding, helping to create a great candidate and new starter experience.
- Supporting succession planning by identifying potential and contributing to development plans.
- Supporting the planning and delivery of the hours budget, rotas and productivity targets, taking timely action when anything is off track.
What we are looking for: We're looking for a values led, customer focused leader who thrives in a fast paced environment and is ready to take the next step in store leadership. You will bring:
- Experience in a fast paced retail environment in a supervisory or management role.
- Strong commercial awareness and confidence taking action on the shop floor.
- A calm, clear leadership style with the ability to motivate and align teams under pressure.
- Strong standards across operations (stock, shrinkage, cash, compliance).
- A passion for fashion with awareness of trends and competitors.
- A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported.
- Ownership and integrity: you follow through, take responsibility and lead by example.
We welcome applications from people with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we’ll work with you to support you.
What we offer:
- Competitive salary
- 25% employee discount across all Inditex brands
- Uniform allowance
- Pension scheme
- 'More 4 Less' benefits platform with a wide range of discounts
- Wellbeing support through our collaboration with Retail Trust
- Development opportunities and internal progression within Bershka and the wider Inditex Group
Bershka Newcastle Deputy Manager employer: Job Search Place Limited
Bershka is an exceptional employer, offering a vibrant and inclusive work culture that thrives on creativity and customer connection. As part of the rapidly expanding Inditex Group, employees benefit from competitive salaries, generous discounts, and extensive development opportunities, all within a dynamic retail environment in Newcastle. Join us to lead a passionate team, drive commercial success, and grow your career in a supportive atmosphere that values diverse backgrounds and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Bershka Newcastle Deputy Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Job Search Place Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Job Search Place Limited!
We think you need these skills to ace Bershka Newcastle Deputy Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Job Search Place Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Job Search Place Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Job Search Place Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
