At a Glance
- Tasks: Lead a compassionate team delivering essential bereavement services with professionalism and care.
- Company: Join East Suffolk Services Limited, making a real difference in the community.
- Benefits: Enjoy top-tier health packages, competitive pension, and exclusive discounts on tech and travel.
- Other info: Opportunities for personal development and a supportive work environment.
- Why this job: Make a meaningful impact while supporting families during sensitive times.
- Qualifications: Experience in customer service, empathy, and strong organisational skills required.
The predicted salary is between 34434 - 34434 £ per year.
Be part of a dynamic team that makes a difference at East Suffolk Services Limited, Lowestoft NR32 2EF or Ufford IP13 6ET.
£31,537 - £34,434 per annum (pro rata for part time staff) 37 hours per week Permanent
Your role:
We are looking for a compassionate and organised Bereavement Services Team Leader to support the smooth delivery of cemetery and bereavement services across East Suffolk. This varied role combines operational co‑ordination with administrative oversight, ensuring services are delivered with professionalism, dignity and care. You will co‑ordinate day to day activities on site, support burial and interment arrangements, and act as a key point of contact for families, funeral directors and other stakeholders. Working closely with the Bereavement Services Assistant Manager, you'll help maintain accurate records, uphold health and safety and compliance standards and ensure a high quality, sensitive service for our communities.
What you will need:
- You’ll bring experience working in a customer‑focused environment, including supporting individuals in sensitive or distressing circumstances.
- A confident communicator, you’ll build positive relationships with a wide range of people, demonstrating empathy, tact and professionalism at all times.
- You’ll be well organised, able to manage competing priorities and maintain accurate records, with good IT skills across standard systems.
- Experience in bereavement or cemetery services, knowledge of relevant processes or regulations, and coordinating experience would be advantageous.
- You will either hold a bereavement management qualification or be willing to work towards one with our support.
Benefits:
- Top‑tier health and wellbeing package through Canada Life, one of the UK’s leading providers – including online access to UK‑based GPs, plus life insurance.
- Competitive, matched pension scheme through Royal London.
- Access to a wide range of support networks and wellbeing initiatives, including mental health resources and specialist counselling.
- Learning and development opportunities tailored to your role and personal goals.
- Exclusive discounts on the latest tech (smartphones, TVs, laptops), holidays and travel, fashion, health and beauty, and more.
- Car benefit scheme and cycle‑to‑work scheme to support your commute in a way that suits you.
Bereavement Services Team Leader employer: Job Search Place Limited
East Suffolk Services Limited is an exceptional employer, offering a supportive and compassionate work environment for those dedicated to making a meaningful impact in the community. With a strong focus on employee wellbeing, we provide top-tier health packages, tailored learning opportunities, and exclusive discounts, ensuring our team members thrive both personally and professionally. Located in the picturesque settings of Lowestoft and Ufford, our culture promotes empathy, teamwork, and professional growth, making it an ideal place for individuals passionate about bereavement services.
