At a Glance
- Tasks: Connect with customers, provide support, and build lasting relationships.
- Company: Join EE, a company that values positive interactions and team culture.
- Benefits: Competitive salary, uncapped commission, flexible hours, and generous leave policies.
- Other info: Enjoy career growth opportunities and paid volunteering days.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Warm personality, empathy, and a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
Start Date - 13th July 2026
Shift Pattern - Part Time Evenings - 20 or 25 hours per week
What's in it for you?
- Competitive Salary plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service.
To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services.
We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career.
What are you waiting for?
Customer Service Advisor Part Time in Bere Alston employer: Job Search Place Limited
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive salaries, generous family leave policies, and a commitment to career growth through ongoing training, we ensure our Customer Service Advisors feel valued and supported. Located in a dynamic environment, our team enjoys flexibility, community engagement opportunities, and substantial discounts on products, making EE a fantastic place to build a rewarding career while making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor Part Time in Bere Alston
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Practice your pitch! Before you head into any interviews, make sure you can confidently talk about your experience and how it relates to the role. We want you to shine when discussing your warm personality and dedication to helping others.
✨Tip Number 3
Research the company culture! Understanding EE's values and what they stand for will help you tailor your responses during interviews. Show them you’re not just looking for a job, but a place where you can grow and contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us, making your job search smoother.
We think you need these skills to ace Customer Service Advisor Part Time in Bere Alston
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and engaging personality shine through. We want to see how you connect with people, so don’t be afraid to show a bit of who you are!
Tailor Your Application:Make sure to tailor your application to the Customer Service Advisor role. Highlight your experience in helping others and any relevant skills that demonstrate your ability to provide exceptional service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research EE. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your People Skills
As a Customer Service Advisor, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully helped customers or resolved conflicts. This will demonstrate your empathy and problem-solving skills.
✨Practice Active Listening
During the interview, practice active listening. Make sure to listen carefully to the interviewer’s questions and respond thoughtfully. This will reflect your ability to understand customer needs, which is key for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about the position.
