At a Glance
- Tasks: Lead shifts, deliver exceptional customer experiences, and drive commercial results.
- Company: Join the vibrant team at Starbucks, where community and connections thrive.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and career growth opportunities.
- Other info: Comprehensive training and support to help you succeed and grow your career.
- Why this job: Empower your leadership skills while making a real impact in a dynamic environment.
- Qualifications: Experience in retail or hospitality leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We have an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do.
As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators. To be successful in the role you’ll have previous experience in leading a team in a dynamic, fast‑paced and customer‑focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career. No two days are ever the same!
Responsibilities
- Leading shifts with a focus on delivering commercial results and world‑class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
Training Program
All our retail store partners begin their careers with us by undertaking an introductory training programme led by our amazing in‑store trainers and coaches. The programme immerses you in the Starbucks culture and sets you up for success, providing the opportunity to learn on the job supported by your manager.
Benefits
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (interest‑free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long‑term career opportunities in store and support centre
Application Process
- Application
- CV review
- First stage interview
- Second stage interview
- Offer and onboarding
Equal Opportunity
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Bedford employer: Job Search Place Limited
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters community and personal growth. As an Assistant Manager in Bedford, you'll enjoy comprehensive training, competitive benefits including free drinks and discounts, and the opportunity to lead a passionate team while making a meaningful impact on customer experiences. With a commitment to inclusivity and career advancement, Starbucks is the perfect place for those looking to grow their leadership skills in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Bedford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Observe how the team interacts and how they serve customers. This will help you understand their values and give you great talking points during your interview.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. Be ready to share these during your interview to show how you can bring your experience to the Assistant Manager role.
✨Tip Number 3
Network with current partners! If you know anyone working at Starbucks, reach out for a chat. They can provide insider tips on what the hiring managers are looking for and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Starbucks family. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Assistant Manager in Bedford
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous experience in leading a team. We want to see how you've motivated others and delivered results in a fast-paced environment like retail or hospitality.
Be Authentic:Let your personality shine through in your application! At Starbucks, we value authenticity, so don’t be afraid to share your passion for coffee and community. We’re looking for someone who can bring their unique voice to our team.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Use keywords from the job description to show that you understand what we’re looking for. This will help us see how you fit into our vision at Starbucks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our culture there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Starbucks Inside Out
Before your interview, make sure you’re familiar with Starbucks' mission, values, and the latest initiatives. This shows your genuine interest in the brand and helps you align your answers with what they stand for.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved customer service. Highlight how you’ve motivated others and achieved commercial results, as this is key for the Assistant Manager role.
✨Be Ready to Discuss KPIs
Understand the key performance indicators relevant to the role, such as labour efficiency and sales performance. Be prepared to discuss how you’ve used data to drive decisions and improve operations in previous positions.
✨Practice Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle dynamic environments. Think of scenarios where you had to adapt quickly or resolve conflicts, and be ready to share those stories.
