At a Glance
- Tasks: Support the Store Manager and lead the team to create an amazing customer experience.
- Company: Join L'Adérac, a premium Swiss chocolate manufacturer with a global presence.
- Benefits: Enjoy a bonus scheme, generous product discounts, and unique career opportunities.
- Other info: Flexible hours and a supportive work culture await you!
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Experience in luxury retail, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer L'Adérac stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group. The company's headquarters are located in the canton of Glarus, where we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in over 30 countries, offering our chocolate specialties and inviting customers to experience fresh chocolate in ever new ways.
What you can expect:
- You support the Store Manager.
- You manage the store in the absence of the Store Manager.
- You lead by example on the shop floor to create an outstanding and engaging in-store customer experience.
- You motivate, mentor, and coach sales associates.
- You support in training and onboarding a winning team.
- You coordinate day-to-day operations.
- You ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed.
- You place weekly and seasonal orders and ensure correct stock levels.
- You schedule staff to optimise customer service and personnel cost management.
- You oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom.
- You make sure your store looks great, in line with the brand's visual merchandising guidelines.
What we expect from you:
- You have experience in a similar role in a premium or luxury retail store.
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a firm understanding of, and experience working with, commonly used retail KPIs (e.g. conversion rate, ATV, etc).
- You are entrepreneurial, hands-on, and have a solutions-focused mindset.
- You are ambitious and results-driven.
- You have a proven ability to develop and grow both a team and business.
- You are well-organised, detail-oriented with the ability to multi-task.
- You are able to effectively prioritise and delegate.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
- You are proficient in the use of MS Office and different POS systems.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You love chocolate and are passionate about fine food.
What we offer you:
- Bonus scheme
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
Own it. Grow it. Make it fresh. Sounds interesting? Then send us your application.
Battersea Power Station - FT Deputy Store Manager employer: Job Search Place Limited
L'Adérac is an exceptional employer, offering a vibrant and dynamic work environment at the iconic Battersea Power Station. With a strong emphasis on personal responsibility and professional growth, employees benefit from generous discounts on our exquisite chocolate products, in-house training, and unique career opportunities within a supportive and respectful culture. Join a passionate team dedicated to delivering outstanding customer experiences while enjoying the perks of working in a premium retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Battersea Power Station - FT Deputy Store Manager
✨Tip Number 1
Get to know the company inside out! Research L'Adérac's values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely excited about being part of their chocolate-loving team.
✨Tip Number 2
Practice your people skills! Since this role is all about creating an outstanding customer experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories that showcase your passion for service!
✨Tip Number 3
Show off your leadership chops! Be ready to discuss how you've motivated and developed teams in previous roles. We love candidates who can inspire others, so share your best mentoring moments and how they led to success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our sweet team at Battersea Power Station. Let’s make it happen!
We think you need these skills to ace Battersea Power Station - FT Deputy Store Manager
Some tips for your application 🫡
Show Your Passion for Chocolate:When you're writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it aligns with your personal interests. We want to see that enthusiasm!
Highlight Relevant Experience:Make sure to showcase any previous experience in premium or luxury retail. Talk about your hands-on approach and how you've successfully led teams or improved customer experiences. We’re looking for those standout moments!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to highlight your skills and achievements. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Chocolate
Before the interview, brush up on your knowledge of chocolate and the brand's offerings. Being able to discuss L'Adérac's products and what makes them unique will show your passion for fine food and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved customer service. Highlight how you motivate and mentor others, as this role requires you to support the Store Manager and lead by example.
✨Understand Retail KPIs
Familiarise yourself with key retail performance indicators like conversion rates and average transaction value. Be ready to discuss how you've used these metrics in previous roles to drive sales and improve store performance.
✨Demonstrate Flexibility and Organisation
Be prepared to talk about how you manage multiple tasks and prioritise effectively, especially in a busy retail environment. Share specific strategies you've used to stay organised and ensure smooth operations, as this is crucial for the Deputy Store Manager role.
