At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts and tribunals.
- Company: Join OCS, a leading facilities management company with a commitment to growth and development.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values your unique background and experiences.
- Why this job: Make a real impact by ensuring the safety of court users and contributing to community well-being.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
The predicted salary is between 24000 - 28000 £ per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About the Role
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time. Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an 'Employer of Choice' by investing in our colleagues' development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal Candidate
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Equal Opportunities
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer - Flexible Shifts in Bath employer: Job Search Place Limited
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering flexible shift patterns that cater to your lifestyle while ensuring a supportive work environment. Our commitment to professional development is evident through funded training programmes and opportunities for career progression, all underpinned by our TRUE values of Trust, Respect, Unity, and Empowerment. Join us in making a meaningful impact within the courts and tribunal system, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer - Flexible Shifts in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at OCS. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond to help someone – that’s what OCS values!
✨Tip Number 3
Show your passion for safety and security during your application process. Share any relevant experiences or training that highlight your commitment to keeping people safe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the OCS team.
We think you need these skills to ace Court & Tribunal Security Officer - Flexible Shifts in Bath
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let us know why you're passionate about security and customer service. Share any relevant experiences that highlight your dedication to keeping people safe and providing excellent service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Court & Tribunal Security Officer role. Highlight your SIA Licence, relevant security experience, and any skills that align with our TRUE values - Trust, Respect, Unity, and Empowerment.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and you can easily keep track of your application status. Plus, it’s super simple!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a big part of this job, prepare examples from your past experiences where you've successfully handled customer interactions. Think about how you welcomed and guided users in previous roles, as this will show that you can create a positive environment even in high-pressure situations.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security and customer service. Practice responding to scenarios like dealing with a difficult court user or managing a security incident. This will help you think on your feet and show your problem-solving skills during the interview.
✨Demonstrate Your Commitment to Safety
Highlight your understanding of safety protocols and your commitment to maintaining a secure environment. Discuss any relevant training or certifications you have, such as your SIA Licence, and express your dedication to upholding the highest standards of security in the courts and tribunal system.
