At a Glance
- Tasks: Lead a team, ensure food safety, and deliver exceptional customer service.
- Company: Join a vibrant fast-food chain with a focus on teamwork and growth.
- Benefits: Flexible hours, competitive pay, and opportunities for career advancement.
- Other info: Dynamic role with potential for promotions and personal development.
- Why this job: Be a key player in creating memorable dining experiences while developing leadership skills.
- Qualifications: Experience in fast-paced environments and strong communication skills.
The predicted salary is between 22000 - 26000 £ per year.
The Shift Leader supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. Exceptional customer service is a major component of this position.
Main Responsibilities
- Performing all tasks and responsibilities of a Sandwich Artist as outlined in the Sandwich Artist job description.
- Managing a team between 2 to 6. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. May conduct written and verbal staff evaluations.
- Coordinating and supervising the staff so that standards of cleanliness are maintained as outlined in the Operations Manual and store paperwork.
- Maintaining a professional appearance and presentation standards as outlined in the Operations Manual.
- Coaching newer or less experienced Sandwich Artists in their tasks and responsibilities using the Sandwich Artist Training book.
- Performing paperwork duties as assigned.
- Assisting in the planning of special events and marketing activities.
- Opening and closing a store to a high standard.
- Accepting and handling store deliveries.
- Maintaining a professional manner when handling complaints at a store level.
- Performing weekly inventory and reporting figures to management.
- Adhering to company banking policy and procedures.
- In absence of the Supervisor and Manager to be responsible for the store's food, drink and produce ordering.
- Accurate logging of food orders in the store's POS system.
- Conducting fire training with team members.
- Complying with the health and safety regulations (Testing Fire alarms, Fire extinguishers and emergency lighting).
Experience
- Working within a QSR operations environment.
- Previous supervisory experience.
- Excellent communication skills: especially verbal.
- Ability to manage all levels of employees.
- Computer knowledge is desirable.
Physical
- Must be able to work any area of the restaurant when needed and to operate a computerised Point of Sale system/cash register.
- Position requires bending, standing, and walking the entire workday.
- Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Education
- Secondary school or equivalent education (relevant NVQ's).
Shift Leader in Basingstoke employer: Job Search Place Limited
As a Shift Leader, you will thrive in a dynamic and supportive work environment that prioritises exceptional customer service and team collaboration. Our company offers comprehensive training and development opportunities, ensuring that you can grow your skills and advance your career within the fast-paced food service industry. Located in a vibrant community, we foster a culture of inclusivity and respect, making it an excellent place for individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader in Basingstoke
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Leader in Basingstoke
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
