We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner.
Overview
- The Stage offers a sophisticated experience including a Champagne Bar serving afternoon tea and charcuterie.
- The Residence is a collection of spaces curated to meet guests' work and leisure needs.
- As Bar General Manager you will be responsible for achieving revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service.
- Direct the Bar and floor team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment.
- Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by gathering feedback and evaluating service levels.
- Implement and develop strategies to improve operations in collaboration with the management team.
- Be responsible for staff training, recruitment, coaching, and development with clear training plans and objectives.
About You
- In-depth knowledge of London restaurant and liquor trends, and experience with afternoon teas and champagne.
- Demonstrated personal ownership, leadership, and coaching skills.
- Current supervisory experience within a similar environment, with excellent attention to detail and customer service.
- Proven track record of achieving outstanding personal and departmental targets to meet and exceed expectations.
Benefits Package
- Competitive salary
- 28 days holiday per annum including Bank Holidays, increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their families and friends
- Access to a discount platform for popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
- In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Compensation: Competitive salary
