At a Glance
- Tasks: Join the Registration Team to manage patient bookings and ensure smooth pathways in Gynaecology.
- Company: A leading healthcare provider dedicated to patient care and support.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with flexible shift patterns and a focus on teamwork.
- Why this job: Make a real difference in patients' lives while developing valuable administrative skills.
- Qualifications: GCSE or equivalent, with customer care experience preferred.
The predicted salary is between 25147 - 27596 £ per year.
The post holder will be required to work as part of the Registration Team as Central Booking Officer for Gynaecology. The post holder will be required to work with roles and responsibilities of Registrations Team and workload. Ensure all Trust targets are met through effective bookings of referrals in a timely manner and adhere to the access policy. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. The post holder should be able to cross cover within Women's Services Department and to work shift patterns.
Main duties of the job:
- Process and log all referrals from all sources in line with Trust Access & Administration Process Policy and specialty Standard Operating Procedures (SOPs).
- Schedule appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the right treatment/diagnostic clinic to ensure that they are seen by the most appropriate clinician first time and for subsequent follow ups in gynaecology outpatients.
- Be pro-active in adding all referrals to the Colp/Vulval/Hysteroscopy system (MediScan).
- Clinic management - cancel and block clinics for annual and study leave, ensuring that Trust targets are not breached.
- Ensure that any diagnostics and investigations that are required as part of the patient pathway.
Education and Qualifications:
- Customer Care or acquired equivalent experience
- GCSE or equivalent standard of education
Skills and Abilities:
- Accurate data entry, typing and checking skills
- Ability to communicate effectively with people at all levels
- Ability to use own judgement to resolve problems
- Ability to plan, organise and accomplish a variety of concurrent assignments
- Demonstrate ability to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Understanding of patient priorities and performance target related to appointment and waiting times
- Knowledge of healthcare administrative systems and processes
- Knowledge of medical terminology
Experience:
- Experience of using IT systems and patient data systems
- Experience of scheduling outpatient appointments
- Experience of working with patients and providing information regarding their appointments
Personal Qualities:
- Ability to maintain a professional approach at all times
Values:
- Demonstrable ability to meet Trust values
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£30,630 to £32,346 a year Per annum inclusive of HCAS
Band 3 Patient Pathway Assistant - eRS Booking Clerk employer: Job Search Place Limited
As a Band 3 Patient Pathway Assistant at our Trust, you will be part of a dedicated team that prioritises patient care and administrative excellence within the Gynaecology department. We offer a supportive work culture that values professional development, ensuring you have access to training and growth opportunities while working in a dynamic environment that meets essential healthcare needs. Join us in making a meaningful impact on patient pathways, all while enjoying competitive pay and a commitment to work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Band 3 Patient Pathway Assistant - eRS Booking Clerk
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Job Search Place Limited for the Band 3 Patient Pathway Assistant - eRS Booking Clerk role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Band 3 Patient Pathway Assistant - eRS Booking Clerk
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Job Search Place Limited, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Job Search Place Limited, and how you can make a difference!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Job Search Place Limited.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Job Search Place Limited appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Job Search Place Limited supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
