At a Glance
- Tasks: Lead a dynamic team to create unforgettable holiday experiences and drive sales.
- Company: Join TUI, a leading holiday company that values inclusivity and care.
- Benefits: Starting salary of £32,500 plus commission, discounts, and health benefits.
- Other info: Embrace diversity and enjoy excellent career progression opportunities.
- Why this job: Make a real impact in the travel industry while developing your leadership skills.
- Qualifications: Passion for customer service and experience in a fast-paced retail environment.
The predicted salary is between 32500 - 32500 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Senior Retail Manager at our Banbury store, you’ll lead a large team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best‑loved holiday company.
As part of our commitment to provide exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends, bank holidays and evenings.
About our Offer- TUI offers much more than just a starting salary of £32,500
- Be rewarded for exceeding your targets with our commission and discretionary bonus schemes
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings
- Support and develop your team to be proactive in resolving questions or complaints. If things go off track, you’ll be confident to step in and take ownership
- Drive footfall and customer retention through strategic thinking to spot opportunities with a clear commercial plan to grow our business
- As technology advances so does TUI, you’ll work with a variety of systems empowering you to exceed performance goals and enhance our customers' digital journey
- Effectively inspire your team to exceed company sales and service goals, in Retail we call it ‘Smashing your Targets’
- Recruit and retain talent maintaining high levels of engagement and low levels of attrition
- Proven passion for leading by example and delivering excellent customer service
- Confident and fun motivator with a strong drive to achieve goals and sales targets
- Experienced at prioritising multiple tasks in a fast‑paced environment and bounce back from challenges
- Able to embrace change easily and adapt quickly to new ways of working
- Fair and inclusive management style who recognises people are our most valued asset
- Skilled mentor who communicates effectively, leads and develops your team and retains talent
- Able to work a varied shift pattern each week in line with shop opening and closing times
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Please note if you’ve been interviewed for this role within the last 6 months, we’re unable to consider a further application at this time.
Senior Retail Manager in Banbury employer: Job Search Place Limited
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Senior Retail Manager in our Banbury store, you will not only lead a passionate team but also benefit from competitive salaries, commission schemes, and extensive holiday perks. With a strong focus on employee development and well-being, TUI offers a dynamic work environment where your contributions are valued, and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Retail Manager in Banbury
✨Tip Number 1
Get to know the company culture before your interview. TUI values inclusivity and exceptional customer service, so think about how you can demonstrate these qualities in your conversation. Show us that you’re not just a fit for the role, but for the team!
✨Tip Number 2
Prepare some questions that show your interest in the role and the company. Ask about their approach to team development or how they handle customer feedback. This not only shows your enthusiasm but also helps you gauge if TUI is the right place for you.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Think of specific examples from your past experiences that highlight your leadership skills and ability to drive sales. We want to hear how you’ve smashed targets and inspired your team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your excitement about the role can set you apart. Plus, it shows us that you’re proactive and genuinely interested in joining our team at TUI.
We think you need these skills to ace Senior Retail Manager in Banbury
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your passion for customer service and team leadership in your application. We want to see how you embody our values and how you can inspire others to do the same!
Tailor Your CV:Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match the Senior Retail Manager role. Use keywords from the job description to make it clear you’re the perfect fit for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've smashed targets in the past and how you’ve led teams to success. We love a good story that showcases your achievements!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, make sure you research TUI thoroughly. Understand their values, mission, and the specific role of a Senior Retail Manager. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Senior Retail Manager, you'll need to lead a large team. Prepare examples from your past experiences where you've successfully motivated and developed your team. Highlight how you’ve handled challenges and driven results, as this will demonstrate your capability to inspire others.
✨Emphasise Customer-Centricity
TUI places customers at the heart of their business, so be ready to discuss how you’ve delivered exceptional customer service in previous roles. Share specific instances where you’ve gone above and beyond to create memorable experiences for customers, as this aligns perfectly with their ethos.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Think about situations where you had to manage multiple tasks or adapt to change quickly. Practising these scenarios will help you articulate your thought process clearly during the interview.
