At a Glance
- Tasks: Provide outstanding customer service and manage appointments at our dental practice.
- Company: Join mydentist, the UK's leading dental provider with a supportive team.
- Benefits: Earn from £12.97 per hour, enjoy 25 days holiday, and access health support.
- Other info: Stable hours, excellent work-life balance, and opportunities for training and development.
- Why this job: Make a difference by helping patients smile and thrive in a friendly environment.
- Qualifications: Friendly, organised, and great at multitasking; training provided for computer systems.
The predicted salary is between 27000 - 28000 £ per year.
Job Overview
Your future, as a receptionist at mydentist. You'll be joining us at our practice in Banbury. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.
The working pattern for this role is full‑time Monday 9.30-6.30, Tues-Fri 8.45-5.45. As a receptionist, you'll be based on site in our practice, so home working is not possible.
Our practice offers a supportive and experienced team, a convenient location – the nearest train station is a 15 minute walk from the practice – and parking is available. Mydentist is the UK's leading dental provider, helping 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple: to help the nation smile and our receptionists are key.
What we offer:
- From £12.97 per hour
- Holidays rising to 25 days (plus bank holidays)
- Health and wellbeing support, including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
- Stable hours and a great work‑life balance
What you'll be doing:
- Welcome customers warmly – in person and over the phone
- Keep appointments running smoothly and efficiently so everything flows well for the team
- Share clear, helpful information tailored to each customer
- Support daily and weekly tasks to keep the practice organised and compliant
About you:
- Friendly, caring and compassionate
- Organised; can multitask and work towards KPIs
- Great at building relationships
- Comfortable using computer systems (training provided)
- Confident at working in a fast‑paced environment
- Able to diffuse challenging situations
- Able to learn about our services
Receptionist in Banbury employer: Job Search Place Limited
At mydentist, we pride ourselves on being an excellent employer, offering a supportive work environment in our Banbury practice where you can thrive as a receptionist. With competitive pay starting at £12.97 per hour, generous holiday allowances, and a strong focus on employee wellbeing, we ensure our team members feel valued and empowered. Our commitment to training and development, along with a convenient location and a friendly atmosphere, makes mydentist a fantastic place to build a rewarding career while helping the nation smile.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Banbury
✨Tip Number 1
First things first, make sure you know the ins and outs of mydentist. Research our values and services so you can chat confidently about how you can contribute to our mission of helping the nation smile.
✨Tip Number 2
When you get that interview, don’t just sit back and wait for questions. Prepare some thoughtful ones of your own! Ask about the team dynamics or how we support our receptionists in their roles. It shows you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Role-play common receptionist scenarios with a friend. This will help you feel more at ease when it comes to showcasing your customer service skills during the interview.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our fantastic team at mydentist.
We think you need these skills to ace Receptionist in Banbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and caring nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character and enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of how you've provided outstanding customer service in the past – it’ll make you stand out!
Keep It Clear and Concise:We appreciate clarity! Make your application easy to read by using simple language and clear formatting. Avoid jargon and keep your sentences short and to the point, so we can quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Job Search Place Limited
✨Know the Practice Inside Out
Before your interview, take some time to research mydentist and understand their mission of helping the nation smile. Familiarise yourself with their services and values, as this will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a receptionist, outstanding customer service is key. Prepare examples from your past experiences where you've successfully handled customer interactions, especially in challenging situations. This will demonstrate your ability to build relationships and diffuse any potential issues.
✨Practice Multitasking Scenarios
Since the role requires multitasking and keeping appointments running smoothly, think of scenarios where you've had to juggle multiple tasks. Practising how you would handle these situations can help you articulate your organisational skills during the interview.
✨Be Ready for Role-Play
Interviews for receptionist positions often include role-play exercises. Be prepared to demonstrate how you would welcome a customer or manage a phone call. Practising these scenarios with a friend can boost your confidence and help you shine in the interview.
