At a Glance
- Tasks: Lead a dynamic team to create exceptional customer experiences and drive store success.
- Company: Join TFG London, a vibrant brand house with a focus on inclusivity and diversity.
- Benefits: Enjoy a generous clothing allowance, 70% staff discount, and up to 34 days holiday.
- Other info: Great career development opportunities in a supportive and inclusive culture.
- Why this job: Be a part of an exciting new store opening and make a real impact in retail.
- Qualifications: Proven leadership skills and a passion for customer service in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! Set to be our biggest store in Ireland, we are opening our new TFG Brand House in the Boulevard, Banbridge and are looking for a talented Store Manager to lead the team.
With all our brands under one roof, you will play a collaborative role in promoting a 5 customer experience and drive commercial excellence to impact KPIs and overall sales figures.
Who you'll be:
- A customer‑centric leader who thrives in a fast‑paced environment.
- Capable in managing high performing teams in a store setting.
- Able to demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.
- Confident in your delivery and motivated to add value, utilising the strengths of your team around you to think 'bigger picture'.
- A natural role model with a passion and authority and you are both a 'people' as well as a 'commercial' person.
- Passionate about being on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What you'll do:
- Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
- Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
- Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
- Champion people – encouraging your team to bring their full selves to work and helping them thrive in their own way.
- Customer connection – being on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.
What's in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 34 days holiday entitlement
- Financial and wellbeing support
- Enhanced maternity package
- Virtual GP service – 24/7
- Plus much more!
We are actively recruiting now so don't wait. Let's talk about your future!
At TFG London, we’re proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
TIMBERLAND - STORE MANAGER in Banbridge employer: Job Search Place Limited
At TFG London, we pride ourselves on being an exceptional employer, especially as we launch our largest store in Ireland at the Boulevard, Banbridge. Our vibrant work culture fosters collaboration and inclusivity, empowering our Store Managers to lead high-performing teams while enjoying generous benefits like a substantial clothing allowance, significant staff discounts, and comprehensive wellbeing support. With a strong commitment to employee growth and development, we provide the tools and opportunities for you to thrive in your career while making meaningful connections with customers.
StudySmarter Expert Advice🤫
We think this is how you could land TIMBERLAND - STORE MANAGER in Banbridge
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Job Search Place Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Job Search Place Limited!
We think you need these skills to ace TIMBERLAND - STORE MANAGER in Banbridge
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Job Search Place Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Job Search Place Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Job Search Place Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
