At a Glance
- Tasks: Lead quality management efforts and ensure high standards for products and services.
- Company: Join Alternative Heat, a leader in mechanical and electrical systems.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact by ensuring client satisfaction and driving quality improvements.
- Qualifications: Strong communication skills and experience in quality management.
The predicted salary is between 40000 - 50000 £ per year.
The Quality department is committed to maintaining the highest standards across all aspects of our products and services. Through rigorous inspection, testing, and continuous improvement processes, the team ensures compliance with industry regulations, client specifications, and internal quality benchmarks. Their focus on excellence supports reliable, safe, and high-performing solutions, reinforcing Alternative Heat's reputation for delivering outstanding mechanical and electrical systems.
We are seeking a highly skilled and detail oriented Quality Assurance Manager to join our team. This role is a client-facing role and the successful candidate will be responsible for ensuring the delivery of high-quality products and services, consistently meeting or exceeding client expectations. As a key player in our organisation, the Quality Assurance Manager will lead efforts to establish, maintain, and continuously improve quality standards.
This role is responsible for leading all aspects of client-facing quality management, acting as the primary quality contact for clients and ensuring project requirements, quality plans, inspections, audits, documentation, and issue resolution activities are effectively managed. The position drives the development, implementation, and continuous improvement of quality assurance processes to ensure compliance with company, client, and regulatory requirements while promoting operational excellence and customer satisfaction.
Key responsibilities include:
- Monitoring and reporting quality performance metrics
- Managing root cause investigations and corrective actions
- Supporting audits
- Maintaining compliance with relevant standards and quality management systems
- Fostering a culture of quality through training, coaching, and cross-functional collaboration
Success in this position requires strong client relationship management, excellent communication and leadership skills, the ability to manage multiple priorities, and a proven track record of driving quality improvements and delivering results in a fast-paced environment.
Quality Assurance Manager in Banbridge employer: Job Search Place Limited
Alternative Heat is an exceptional employer that prioritises quality and excellence in all aspects of its operations. Located in Banbridge, our head office fosters a collaborative work culture where employees are encouraged to grow through continuous training and development opportunities. With a commitment to maintaining high standards and a focus on client satisfaction, we offer a competitive salary and a supportive environment that values innovation and teamwork.
