At a Glance
- Tasks: Meet and advise customers, book vehicles, and manage service admin tasks.
- Company: Join DAF Trucks UK, a leader in the automotive industry.
- Benefits: Competitive salary and immediate start date.
- Other info: Experience in the motor industry and knowledge of Kerridge ADP is a bonus.
- Why this job: Be the face of customer service in a dynamic automotive environment.
- Qualifications: Customer interaction skills and MS Office proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
DAF Trucks UK is looking for a Service Advisor for its Hemel Depot in Dacorum. This role involves meeting and advising service customers, booking in vehicles, and managing service administration tasks.
Candidates should be comfortable with customer interactions and have ideally experience in the motor industry. Good knowledge of Kerridge ADP is a bonus, and proficiency in MS Office is required.
The position offers a competitive salary and an immediate start date.
Automotive Service Advisor - Kerridge Pro, Customer Focused employer: Job Search Place Limited
DAF Trucks UK is an excellent employer, offering a dynamic work environment at our Hemel Depot in Dacorum, where customer focus and teamwork are at the heart of our operations. We provide competitive salaries, comprehensive training, and opportunities for career advancement within the thriving automotive industry, ensuring that our employees grow alongside the company. Join us to be part of a supportive culture that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor - Kerridge Pro, Customer Focused
✨Tip Number 1
Get to know the company! Research DAF Trucks UK and their values. When you walk into that interview, show us you understand what they stand for and how you can contribute to their customer-focused approach.
✨Tip Number 2
Practice your customer interaction skills. As a Service Advisor, you'll be the face of the company. Role-play with a friend or family member to get comfortable handling different customer scenarios and questions.
✨Tip Number 3
Brush up on your Kerridge ADP knowledge if you can. Even if it’s not a must-have, showing us that you’re willing to learn and adapt will definitely give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Advisor - Kerridge Pro, Customer Focused
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the motor industry and any customer service roles you've had. We want to see how your skills align with the Service Advisor position, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for DAF Trucks UK. We love seeing genuine enthusiasm, so let your personality come through!
Show Off Your Kerridge Knowledge:If you’ve got experience with Kerridge ADP, make sure to mention it! Even if you’re not an expert, showing that you’re familiar with it can give you an edge. We appreciate candidates who are eager to learn and adapt!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of Kerridge ADP and MS Office. Familiarise yourself with how these tools are used in a service advisor role, as this will show that you're prepared and serious about the position.
✨Customer Interaction Practice
Since the role involves a lot of customer interaction, practice your communication skills. Think about common customer queries and how you would handle them. This will help you demonstrate your customer-focused approach during the interview.
✨Show Your Motor Industry Experience
If you have previous experience in the motor industry, be ready to discuss it! Highlight specific situations where you provided excellent service or resolved issues effectively. This will help you stand out as a candidate who understands the industry.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer. This shows your interest in the role and the company. You might want to ask about the team dynamics at the Hemel Depot or how they measure success for a Service Advisor.
