At a Glance
- Tasks: Lead a passionate team to deliver exceptional luxury customer experiences.
- Company: Join Chisholm Hunter, an award-winning family-run jeweller with a rich heritage.
- Benefits: Competitive salary, generous discounts, private healthcare, and 29+ days annual leave.
- Other info: Enjoy professional development opportunities and mentorship from experienced managers.
- Why this job: Advance your career in a supportive environment where your ideas are valued.
- Qualifications: Retail management experience, passion for jewellery, and strong sales skills.
The predicted salary is between 30000 - 40000 £ per year.
Voted one of Sunday Times Best Places to Work for 2025! Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
Your role: We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below.
- People Management - holding regular 1:1s, coaching and developing and creating a winning environment and celebrating success.
- Sales Floor Management - ensuring all of our processes are followed and the client needs are being exceeded.
- Sales Excellence - support your team to meet and exceed sales targets while role modeling strong personal sales, through a consultative selling approach. Coaching your team and utilizing your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.
Qualifications & Experience
- Previous retail sales/management experience, preferably in luxury goods or jewellery.
- Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous).
- Excellent interpersonal skills with the ability to engage and connect with clients.
- Strong sales acumen and a track record of meeting or exceeding targets.
- Flexibility with regards to working hours.
During your initial induction you will be mentored by an experienced Chisholm Hunter manager and have the support of trained colleagues and we ask that you demonstrate your ability to sell the Chisholm Hunter way so you can best support your team as a leader. We will gradually transition you into the accountability for management responsibilities.
Benefits
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non-managerial roles.
- Enjoy a competitive salary (negotiable based on experience) and industry-leading bonus package.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- 29 days annual leave, increasing to 30 days after 1 year and assistant managers increasing an additional day per year's service up at a maximum of 3 days.
- Private Healthcare for Assistant Managers, Health Cash Plan with high street store discount perks, Enhanced Maternity Leave.
- Long service awards starting at 5 years.
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we sponsor colleagues with their professional development.
- We pay for colleagues to complete their industry JET qualification - and reward them when they pass!
Assistant Store Manager - Westfield employer: Job Search Place Limited
Chisholm Hunter is an award-winning jeweller that prides itself on a family-run culture and a commitment to excellence, making it one of the Sunday Times Best Places to Work for 2025. With a focus on employee growth, over 80% of our managers have been promoted from within, and we offer competitive salaries, generous benefits, and a supportive environment that values teamwork and personal development. Join us at our Westfield location to be part of a passionate team dedicated to delivering a luxury customer experience while enjoying unique perks like private healthcare and professional qualifications.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Westfield
✨Tip Number 1
Get to know the company inside out! Research Chisholm Hunter's values and products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about our luxury offerings.
✨Tip Number 2
Practice your sales pitch! Since this role is all about exceeding client expectations, prepare to demonstrate your consultative selling skills. Role-play with a friend or in front of the mirror to nail that personal touch we love at Chisholm Hunter.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This not only shows your enthusiasm for the brand but also gives you insider tips on what it’s really like to work with us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our family-run business and contributing to our award-winning team.
We think you need these skills to ace Assistant Store Manager - Westfield
Some tips for your application 🫡
Show Your Passion for Jewellery:When you're writing your application, let your love for jewellery and luxury goods shine through! Share any relevant experiences or knowledge you have about gemstones and precious metals to show us you're the perfect fit for our team.
Highlight Your Sales Experience:Make sure to emphasise your previous retail sales or management experience, especially in luxury settings. We want to see how you've met or exceeded targets in the past, so don’t hold back on those achievements!
Embrace Our HEART Values:In your application, connect your personal values with our HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. This will help us see how you align with our culture and how you can contribute to our winning environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Chisholm Hunter!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Jewellery
Brush up on your knowledge of jewellery, gemstones, and precious metals before the interview. Being able to discuss these topics confidently will show your passion for the industry and align with the company's commitment to excellence.
✨Emphasise Your People Skills
Since the role involves coaching and developing a team, be ready to share examples of how you've successfully managed people in the past. Highlight your interpersonal skills and how you’ve created a positive environment that celebrates success.
✨Demonstrate Sales Acumen
Prepare to discuss your previous sales experiences, especially in luxury retail. Share specific instances where you met or exceeded targets, and explain your consultative selling approach to showcase your ability to enhance the client experience.
✨Align with HEART Values
Familiarise yourself with the company's HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. Be prepared to give examples of how you embody these values in your work, as they are central to the company culture.
