At a Glance
- Tasks: Support the Store Manager in daily operations and enhance customer experiences.
- Company: Join Number One Shoes + Hannahs, a beloved Kiwi brand with a rich history.
- Benefits: Enjoy staff discounts, flexible hours, and leadership training.
- Other info: Be part of a dynamic team with growth opportunities across various sectors.
- Why this job: Make a real impact in a fun, people-focused retail environment.
- Qualifications: Retail experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Number One Shoes + Hannahs, part of the Tahua Group, a great Kiwi business proud to operate across retail, hospitality, and health. Tahua is dedicated to supporting its people, communities, and growth, and includes well‑known brands across different sectors.
Number One Shoes + Hannahs are two of New Zealand's best‑loved footwear brands, with a history that goes back generations. Hannahs has been around since 1868, while Number One Shoes has been helping Kiwis put their best foot forward for decades. Together, we've created the ultimate destination for shoes – bringing style, comfort, and value to every New Zealander. What makes us special is the mix of tradition and fresh energy. Hannahs brings heritage and trust, while Number One Shoes is all about fun, fashion, and affordability. From everyday staples to special occasion styles, we've got something for everyone and we love helping our customers find the perfect pair.
When you join us, you're not just working in a store, you're part of a team that loves shoes, loves people, and loves creating a great experience every day. If you've got energy, passion, and a love for helping others, you'll feel right at home with us.
The Role
We're looking for an Assistant Manager to join our Rangiora team. You'll play a pivotal role in supporting the Store Manager to keep the store running smoothly day to day, while still staying hands on with customers and team members. This is an exciting opportunity for someone who thrives in a fast paced retail environment, enjoys coaching and developing people, and wants to grow their leadership skills while making a real impact on sales and team culture.
Location: Rangiora
Hours: 33 hours per week (Sunday: 9:15, Monday: 9:15, Tuesday: 10:00, Wednesday: 10:00, Thursday: 10:00)
What You'll Deliver in This Role
- Customer Experience & Service Leadership: You'll embrace our Every Day Great Experience (EDGE) framework, ensuring every shopper feels welcomed, supported, and inspired. You'll lead by example on the shop floor, coaching team members and stepping in to handle escalations professionally.
- Team Coaching & People Development: You'll support the Store Manager in leading the team, running shifts, and ensuring staff are set up for success. You'll coach, train, and motivate team members, reinforcing best practices and providing constructive feedback, while building a positive, engaged team culture.
- Operational Excellence: You'll help oversee the smooth running of the store, managing stock flow, merchandising, compliance, and health & safety standards. You'll take ownership of key operational tasks during shifts, including opening and closing, cash handling, reporting, and rostering.
- Sales & Performance: You'll support the Store Manager in achieving sales and margin targets, monitoring daily performance, and driving opportunities to maximize results. You'll use insights and reporting to help shape actions that boost sales, manage stock effectively, and reduce shrinkage.
What You'll Bring to the Role
- At least two years of retail or customer facing experience
- At least two years of supervisory or leadership experience
- Strong customer service skills with the ability to lead by example on the shop floor
- Confidence in coaching, training, and motivating team members
- Solid organisational skills and the ability to manage competing priorities
- A collaborative and proactive approach, with the drive to deliver results and support store success
Why You'll Love Working With Us
- Be part of a fun, people focused team
- Staff discounts on shoes and accessories
- Training and support to grow your leadership skills
- Flexible working hours where possible
- Work for a brand that's part of Tahua, a great Kiwi business with retail, hospitality, and health brands, including Number One Shoes + Hannahs, Torpedo7, The Outlet, Burger King, Popeyes, Starbucks, and Resonate
Assistant Store Manager- Number One Shoes + Hannahs employer: Job Search Place Limited
At Number One Shoes + Hannahs, we pride ourselves on being a vibrant and supportive employer that values our team members as much as our customers. Located in Rangiora, we offer a fun, people-focused work culture with opportunities for personal and professional growth, including training to enhance your leadership skills. With staff discounts and flexible working hours, you'll be part of a passionate team dedicated to creating exceptional shopping experiences while enjoying the benefits of working for a well-respected Kiwi brand.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager- Number One Shoes + Hannahs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Number One Shoes + Hannahs. Understand their values, history, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll be leading a team and interacting with customers daily. Think about examples from your past experiences where you've successfully coached or motivated others. Be ready to share these stories during your interview!
✨Tip Number 3
Show your passion for shoes! Whether it's sharing your favourite styles or discussing trends, let your enthusiasm shine through. This role is all about creating great customer experiences, so showing your love for footwear can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're keen on being part of the Number One Shoes + Hannahs family!
We think you need these skills to ace Assistant Store Manager- Number One Shoes + Hannahs
Some tips for your application 🫡
Show Your Passion for Shoes:When you're writing your application, let your love for footwear shine through! Share any personal experiences or stories that highlight why you’re excited about working with Number One Shoes + Hannahs.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with our values and the role!
Highlight Your Leadership Skills:Since this role involves coaching and developing a team, be sure to showcase any previous leadership experience. Talk about how you've motivated others and contributed to a positive team culture.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Job Search Place Limited
✨Know the Brands Inside Out
Before your interview, make sure you know all about Number One Shoes and Hannahs. Familiarise yourself with their history, values, and what makes them special in the Kiwi market. This will show your passion for the brands and help you connect with the interviewers.
✨Emphasise Your Leadership Skills
Since the role involves coaching and developing team members, be ready to share specific examples of how you've successfully led a team in the past. Highlight your experience in motivating others and creating a positive team culture, as this is key to thriving in this position.
✨Showcase Your Customer Service Expertise
Prepare to discuss your approach to customer service and how you would implement the Every Day Great Experience (EDGE) framework. Think of scenarios where you've gone above and beyond for customers, as this will demonstrate your commitment to providing exceptional service.
✨Be Ready for Operational Questions
Expect questions about managing stock flow, compliance, and health & safety standards. Brush up on your knowledge of retail operations and be prepared to discuss how you would ensure the store runs smoothly while achieving sales targets.
