At a Glance
- Tasks: Lead daily store operations and provide top-notch customer service to fitness enthusiasts.
- Company: Join a vibrant team at Up and Running, dedicated to the running community.
- Benefits: Enjoy generous discounts, 28 days holiday, and a supportive work environment.
- Other info: Great opportunities for career growth and personal development await you.
- Why this job: Combine your passion for fitness with leadership and customer service skills.
- Qualifications: Experience in retail and a love for running are essential.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
Are you a passionate runner and fitness enthusiast with excellent customer service skills? We're seeking a highly motivated Assistant Store Manager to help the Store Manager lead our team and promote the highest standards of customer service and product knowledge in our local running and fitness community.
Key Responsibilities
- Assist in the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members.
- Use your expertise to advise and recommend footwear to customers.
- Train team members in the use of gait analysis and ensure quality of analysis delivered.
- Oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels.
- Work towards the long-term success of our store, liaising with Head Office on matters of stock.
- Promote the store through in‑store and outreach promotions, and identify new opportunities.
- Recruit and train team members, ensuring that all staff follow Health and Safety policies and procedures.
- Conduct performance appraisals and probationary reviews.
Benefits
In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro‑rata), Employee Assistance Programme, and more. Join a team of like‑minded individuals who are dedicated to helping customers achieve their goals.
Apply today and take the first step towards an exciting career with Up and Running.
Assistant Store Manager: Lead in Running & Customer Service employer: Job Search Place Limited
At Up and Running, we pride ourselves on fostering a vibrant work culture that celebrates passion for fitness and exceptional customer service. As an Assistant Store Manager, you'll not only enjoy generous benefits like a staff discount and extra holiday but also have ample opportunities for personal and professional growth within a supportive team dedicated to helping customers achieve their running goals. Join us in a role that combines your love for running with meaningful leadership responsibilities in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager: Lead in Running & Customer Service
✨Tip Number 1
Get to know the company inside out! Research their values, products, and community involvement. This way, when you walk in for an interview, you can show off your passion for running and how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local running events. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team leadership. Think about your past experiences and how they relate to the role of Assistant Store Manager – this will help you stand out!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager: Lead in Running & Customer Service
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for running and fitness right from the start! Share your personal experiences and how they relate to the role. This will help us understand why you're a great fit for our team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your customer service skills and any relevant experience. We want to know how you can contribute to our store's success, so be specific!
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Running Stuff
Make sure you brush up on your running knowledge before the interview. Be ready to discuss different types of footwear, gait analysis, and how to recommend products based on customer needs. This will show your passion for the sport and your ability to connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to creating a welcoming environment.
✨Be a Team Player
As an Assistant Store Manager, you'll be leading a team. Share experiences where you've successfully trained or motivated others. Highlight your leadership style and how you ensure everyone follows Health and Safety policies, as this is crucial for the role.
✨Think Long-Term
Discuss your vision for the store's success during the interview. Talk about how you would promote the store through outreach and identify new opportunities. Showing that you’re not just focused on daily operations but also on long-term growth will impress the interviewers.
