Assistant Store Manager, HOKA - Cheshire Oaks

Location: Cheshire Oaks, England | Type: Full time | Posted: 30+ days ago

About HOKA

At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our brand and products, and we want to share it with as many people as possible. Whether you're a pro runner, first‑miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.

Role

Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it is your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate the company’s values, vision, and mission. You know how to navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.

Your Impact

• Strive for the highest level of customer service that you and your team can achieve.
• Collaborate with the Marketing team to facilitate in‑store events, connect with local communities, and deliver best‑in‑class experiences.
• Think omni by seamlessly connecting the website and socials to the store and vice versa, helping to drive sign‑ups and followers.
• Prioritise regular brand and product knowledge training.
• Develop store strategies to enhance the customer experience and expand traffic.

Who You Are

• A natural communicator who conveys the HOKA and Deckers Brands vision and mission.
• Possessing the leadership skills needed to manage a team.
• Well organised and proactive, efficiently coordinating resources.
• A problem solver who proactively works through challenges.
• Show passion for Running, Fitness and the Outdoors Industry and make a genuine connection to the HOKA vision and mission.

We Would Love to Hear From People With

• Solid Retail Management experience.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.
• Ability to be agile to meet the needs of the business, within and beyond the four walls of the store.
• Experience coordinating and hosting in‑store events.
• Fantastic problem‑solving skills and ability to work through challenges.

What We Will Give You

As part of the HOKA family, you belong to more than a performance lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognise the important role each person plays in the Deckers Brands mission.

• Extras, perks & volunteering opportunities – Being a valued member of the HOKA and Deckers Brands team means more than just a paycheck. From generous discounts to community‑based programs, we offer a variety of cool extras.
• Growth and Development – Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development, including a Global Mentorship Program.
• HOKA Uniform Allowance – Discount off the Deckers Brands’ (HOKA, UGG, Teva) online and in‑store.

Equal Employment Opportunity – We are proud to be an equal‑opportunity employer. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.