At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and drive sales.
- Company: Join a premium retail brand at London Bridge Station.
- Benefits: Enjoy bonuses, health support, fitness discounts, and 25 days annual leave.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
- Why this job: Be part of a fast-paced environment where you can inspire and grow.
- Qualifications: Retail management experience and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
As part of our Retail team, you'll be joining our store in London Bridge Station, on a full-time basis as our Assistant Store Manager, responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.
What you'll be doing:
- Supporting with overseeing the day-to-day running of the store
- Identifying opportunities to drive sales and maximize profitability
- Achieving with the aim to exceed targeted KPI's
- Inspiring the team to deliver exceptional service through regular service and product training
- Implementing and maintaining effective and efficient operational processes, procedures and administration
- Supporting with recruitment and conducting performance/probation reviews
- Deputising in the absence of the Store Manager
What you'll ideally bring to the role:
- Previous retail management experience at a similar level
- A passion for premium or luxury product helps, but we're open to all retail backgrounds
- A proven track record of increasing overall business performance
- A proven track record of delivering excellent customer service through your team
- Highly visual and strong commercial product management skills
- Able to flex between the customer service, operational, technical and visual elements of the role
- Confident working under pressure and thrive in a fast-paced retail environment
- Self-motivated, focused and driven to achieve team and individual goals
- A great people manager, able to bring the best out of your team
- Good written and verbal communication skills
What we'll do for you:
- Seasonal business wear allowance
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
Equality and Diversity:
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Assistant Store Manager: Elevate Service & Sales employer: Job Search Place Limited
Join our dynamic team at London Bridge Station as an Assistant Store Manager, where you'll thrive in a vibrant retail environment that prioritises premium customer service and operational excellence. We offer a supportive work culture with opportunities for personal and professional growth, alongside competitive benefits such as a seasonal business wear allowance, rewarding bonus structures, and a focus on employee wellbeing. Embrace the chance to inspire your team and drive sales in a location that is both bustling and central, making it an exciting place to develop your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager: Elevate Service & Sales
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 3
Don’t forget to showcase your achievements! Prepare specific examples of how you've driven sales or improved customer service in your previous roles. Numbers speak volumes, so if you can, quantify your successes to really impress them.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager: Elevate Service & Sales
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for retail and customer service shine through. We want to see that you genuinely care about delivering premium experiences and driving sales.
Tailor Your CV:Make sure your CV is tailored to the Assistant Store Manager role. Highlight your previous retail management experience and any achievements that demonstrate your ability to exceed targets and inspire a team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. We appreciate straightforward communication!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know the Store Inside Out
Before your interview, make sure you’re familiar with the store's layout, product range, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance customer service and drive sales.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight specific instances where you inspired your team to achieve targets or improve customer service. This will demonstrate your capability as a people manager.
✨Understand KPIs and Sales Strategies
Brush up on key performance indicators relevant to retail management. Be ready to discuss how you’ve previously exceeded targets and what strategies you would implement to maximise profitability in this role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy sales period. Think through your responses ahead of time, focusing on your problem-solving skills and ability to maintain excellent service under pressure.
