At a Glance
- Tasks: Lead a team, ensure excellent customer service, and maintain shop standards.
- Company: Join Bayne's the Family Bakers, a beloved local bakery with over 70 years of history.
- Benefits: Enjoy up to 50% off products, free meals during shifts, and retail discounts for your family.
- Other info: Flexible shifts with opportunities for growth in a supportive environment.
- Why this job: Be part of a team that brings joy to customers through delicious baked goods.
- Qualifications: Previous supervisory experience in retail, especially in food service, is essential.
The predicted salary is between 30000 - 30000 £ per year.
35 hours per week (although additional hours may be available). £14.43 per hour. As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 5:00 am and 5 pm - any 5 days from 7. Please only apply if you can commit to this.
To be considered for this role you should have previous supervisory or management experience.
About Bayne's the Family Bakers: Bayne's the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.
Benefits:
- Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
- A complimentary filled roll and hot drink to have during your break when working.
- Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.
Key Responsibilities:
- Ensure consistent excellent customer service within your shop.
- Assist the shop manager with all operational standards.
- Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
- Assist all new colleagues ensuring that they are fully supported with their induction and training.
- Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
- Maintain excellent standards within the shop.
- Ensure compliance with company cash and security processes.
- Ensure the quality of our products is maintained throughout the day.
- Encourage the development of your team.
- Managing colleagues in a fast paced, customer service environment.
- Remaining 'hands on' serving, bake off, making filled rolls, hot drinks etc.
Key Skills & Experience:
- Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
- Confident and enthusiastic.
- Experience of delivering on KPIs and profitability.
- Experience of managing stock.
Equal Employment Opportunity Statement: At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Assistant Shop Manager employer: Job Search Place Limited
Bayne's the Family Bakers is an exceptional employer, offering a vibrant work culture that prioritises customer satisfaction and team development. With over 70 years of community service, employees enjoy generous benefits such as a substantial colleague discount scheme, complimentary meals during shifts, and opportunities for personal growth in a supportive environment. Located in Dundee, this role not only provides meaningful employment but also fosters a sense of belonging within a family-run business dedicated to quality and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayne's the Family Bakers. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As an Assistant Shop Manager, you'll need to demonstrate excellent customer service. Think of examples from your past experience where you've gone above and beyond for customers, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've managed teams in the past. Highlight any experiences where you've motivated colleagues or improved team performance. This will show that you can handle the responsibilities of the role.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly through our site, you’ll have a better chance of standing out. Plus, it’s super easy and straightforward!
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous supervisory or management experience in your application. We want to see how you've led teams and delivered excellent customer service in a fast-paced environment.
Be Flexible:Since the shifts can change week to week, it's important to express your flexibility in your application. Let us know that you're ready to work various hours, including weekends, as needed.
Emphasise Team Development:We value the development of our team members, so mention any experience you have in training or supporting new colleagues. Show us how you can contribute to a positive team environment!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand Bayne's values and what they stand for. Familiarise yourself with their history and products. This will show your genuine interest in the company and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to demonstrate your supervisory experience. Prepare examples of how you've successfully managed a team, handled conflicts, or improved customer service in previous roles. Be ready to discuss specific situations where you made a positive impact.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think about times when you had to manage stock, ensure compliance with health and safety, or maintain high standards under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role. You might ask about the team culture, opportunities for training, or how success is measured in the shop. This not only shows your interest but also helps you gauge if the role is right for you.
