At a Glance
- Tasks: Lead daily operations and create memorable guest experiences in a stunning countryside pub.
- Company: The Wellington Arms, a premium countryside pub with a focus on hospitality excellence.
- Benefits: 50% off food, hotel discounts, wellbeing support, and leadership development opportunities.
- Other info: Enjoy a dog-friendly culture and excellent career growth potential.
- Why this job: Join a vibrant team in a beautiful setting and make a real impact on guest experiences.
- Qualifications: Experience in hospitality leadership and a passion for creating warm, memorable moments.
The predicted salary is between 30000 - 40000 £ per year.
Are you an inspiring hospitality leader who thrives in a premium countryside setting? At The Wellington Arms, a beautifully restored country pub, restaurant and boutique hotel set within the breathtaking 7,000 acre Wellington Estate, we’re looking for a confident, people focused Assistant Manager to help guide our team and elevate every guest experience. With 25 stylish bedrooms, exceptional dining, a vibrant bar, elegant private event spaces, and views across rolling Hampshire farmland, The Wellington Arms offers a unique blend of warmth, quality, and relaxed luxury.
As Assistant Manager, you’ll help lead a busy, high performing site known for its seasonal menus, award winning hospitality, weddings, celebrations, and business stays.
Why You’ll Love Working With Us
- 50% Off Food & Drink - Across our restaurant, terrace, and bar
- Fresh Meals on Shift - Enjoy locally sourced, seasonal dishes
- Hotel Discounts - Stay in our boutique bedrooms on the Wellington Estate
- Stunning Countryside Location - Minutes from Reading, Basingstoke and Hook, yet peaceful and scenic
- Dog Friendly Culture - Some rooms welcome four legged guests
- Event & Private Dining Savings - Including the elegant Waterloo Suite
- Wellbeing Support - Financial, lifestyle, and mental health resources
- Retail Discounts - Savings with major high street brands
- Leadership Development - Pathways toward General Manager roles
- Team Socials & Recognition Events - Because we value our people
What You Bring
- Hospitality leadership experience - Pubs, restaurants, hotels, or premium venues
- Guest first mindset - You naturally create warm, memorable experiences
- Strong commercial awareness - Understanding of KPIs, stock, labour & revenue
- Team development skills - Coaching, motivating, and building capability
- Operational confidence - Overseeing bar, restaurant, hotel & events
- Calm, solutions focused attitude - Steady during busy services
- High standards - For service, presentation, and guest satisfaction
What You’ll Do
- Lead daily operations - Supporting a thriving pub restaurant hotel
- Champion service excellence - Across breakfast, lunch, dinner & events
- Support and motivate the team - Building a positive, high performing culture
- Assist with rotas, planning & admin - Ensuring smooth, efficient running
- Oversee weddings, events, and private dining - Delivering seamless experiences
- Support the hotel operation - Ensuring 25 boutique rooms are guest ready
- Step in for the General Manager - Confidently running the site in their absence
- Protect the brand ethos - Relaxed luxury, local produce, warm Hampshire hospitality
Ready to Lead Something Exceptional? If you’re passionate about hospitality, thrive in a premium countryside environment, and love building great teams, we’d love to welcome you as our Assistant Manager at The Wellington Arms, Stratfield Turgis. We are proud to be an equal opportunities employer - everyone is welcome.
Assistant Manager - Lead Guest Experience at Premium Countryside Pub employer: Job Search Place Limited
At The Wellington Arms, we pride ourselves on being an exceptional employer in the heart of the stunning Hampshire countryside. Our commitment to employee wellbeing is reflected in our generous benefits, including 50% off food and drink, hotel discounts, and a strong focus on leadership development, ensuring that every team member has the opportunity to grow and thrive in a supportive and vibrant work culture. Join us in creating memorable experiences for our guests while enjoying a dog-friendly environment and the beauty of the Wellington Estate.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Lead Guest Experience at Premium Countryside Pub
✨Tip Number 1
Get to know the venue! Before your interview, visit The Wellington Arms and soak in the atmosphere. This will not only help you understand the vibe but also give you some great talking points during your chat with the hiring team.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be leading a team and creating memorable experiences for guests. Be ready to share examples of how you've motivated teams or turned around guest experiences in the past.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle busy services or unexpected challenges. We want to see your calm, solutions-focused attitude in action, so have some scenarios ready to discuss.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at The Wellington Arms.
We think you need these skills to ace Assistant Manager - Lead Guest Experience at Premium Countryside Pub
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your guest-first mindset and how you've created memorable moments for guests in the past.
Highlight Your Leadership Skills:We want to see how you’ve led teams before! Talk about your experience in coaching and motivating staff, and how you’ve built a positive culture in previous roles. This is your chance to show us you can inspire others!
Be Commercially Savvy:Make sure to mention your understanding of KPIs and how you’ve used this knowledge to drive success in your previous positions. We’re looking for someone who knows their stuff when it comes to stock, labour, and revenue management.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen on joining our team at The Wellington Arms!
How to prepare for a job interview at Job Search Place Limited
✨Know the Venue Inside Out
Before your interview, take some time to research The Wellington Arms. Familiarise yourself with their menu, the unique features of the venue, and their approach to guest experience. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Style
As an Assistant Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in previous roles. Highlight any specific strategies you've used to create a positive work culture.
✨Demonstrate Your Guest-First Mindset
The Wellington Arms prides itself on exceptional guest experiences. Think of specific instances where you've gone above and beyond for guests. Share these stories during your interview to illustrate your commitment to hospitality and your ability to create memorable experiences.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions about the pub's operations, team dynamics, and future goals. This shows that you're not just interested in the role, but also in how you can contribute to the pub's success and growth.
