At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage store operations.
- Company: Join Toolstation, a forward-thinking retail company focused on growth and development.
- Benefits: Enjoy 22 days' holiday, a bonus scheme, and discounts across 1000+ retailers.
- Other info: Opportunities for personal growth through training and the Toolstation Academy.
- Why this job: Be a part of a fun, engaging environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for teamwork and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Store Manager in Ashington, 40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we're not just interested in what you can bring to us today. We're also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
What you'll do:
- Delivering an outstanding customer proposition.
- Delivering great service: Ensuring your team provide a great customer experience, delivering sales through service.
- Mucking in: Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspiring: Encouraging a positive mindset, building a culture of feedback, praise and recognition.
- Asking questions and building relationships: Making sure your team get the development they need, supporting future business growth and succession.
- Leading: From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
- Building a fun working environment: Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you'll bring:
- Knowledge: Be proud of your track record in developing high performing and engaged retail teams.
- Hard work and passion: Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork: Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
- Customer Focus: Ensure the customer remains at the heart of everything you do.
- Resilience: Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
- Flexibility: Be there when your team need you, understand priorities and plan effectively.
- Yourself: Bring your whole self to work and let your true personality shine through.
What you'll get:
- Opportunities to grow with us, including training, development and the Toolstation Academy programmes.
- Benefits including 22 days' holidays + Bank Holidays, company pension scheme and life assurance.
- Bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support.
- Recognition awards and discounts at over 1000 other retailers.
Equal opportunity statement: Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Ashington employer: Job Search Place Limited
At Toolstation, we pride ourselves on being more than just a retail employer; we are committed to nurturing talent and fostering a vibrant work culture in Ashington. With a focus on employee development through our Toolstation Academy programmes, competitive benefits including generous holiday allowances and discounts, and a supportive environment that values teamwork and customer service, we offer a rewarding career path for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Ashington
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations in-store, like dealing with a difficult customer or motivating your team. Being prepared will help you shine during the interview.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out to current employees on LinkedIn. Ask them about their experiences and what they love about working there. This can give you insider info and make a great impression!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Toolstation family and ready to take on the Store Manager role.
We think you need these skills to ace Store Manager in Ashington
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for retail and customer service shine through. We want to see how dedicated you are to leading a team and delivering outstanding service.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Store Manager role. Highlight your track record in developing high-performing teams and your ability to inspire others.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity, so show us who you really are and how you can contribute to our fun working environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Store Manager role at Toolstation. Familiarise yourself with their customer service ethos and how they operate. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've led a team in the past. Highlight your ability to motivate and inspire others, as well as how you've handled challenges. Toolstation values leaders who can engage their teams, so share stories that reflect your leadership style.
✨Demonstrate Your Customer Focus
Since delivering great customer service is key, think of instances where you've gone above and beyond for customers. Be ready to explain how you ensure customer satisfaction and how you would instil this mindset in your team at Toolstation.
✨Emphasise Teamwork and Flexibility
Toolstation looks for someone who isn't afraid to get their hands dirty. Share examples of when you've worked alongside your team to achieve goals. Discuss your flexibility in adapting to different situations and how you prioritise tasks to support your team effectively.
