At a Glance
- Tasks: Manage customer orders and ensure smooth delivery processes.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and develop.
- Why this job: Be the key link between customers and operations, making a real difference.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Main Activities
- Manage requests for deliveries, collections, relocations and installations for key customers.
- Book jobs for customers on internal system, raise relevant paperwork and maintain up to date information on the company database.
- Understand the specific requirements of key customers - internal process, customer product etc.
- Provide quotations to customers on request.
- Liaise with customers, keeping them constantly updated during all stages of the order lifecycle.
- Take ownership of orders from end to end.
- Ensure a professional and efficient service is delivered at all times.
- Order services as required from third party suppliers in relation to customer's requirements.
- Troubleshoot problems quickly and identify solutions to minimise impact to customer.
- Deal with ad-hoc customer enquiries by phone and email.
- Assist team members as required and provide support to team leader as directed.
- Work with internal staff to ensure a professional and efficient service delivery.
- Deal with ad hoc customer enquiries - quotes, reports, inventory management etc.
- Sign off supplier purchase orders (to agreed sign off level).
- Ensure 100% job file accuracy before passing to accounts team.
- Manage team mailbox activity efficiently and in line with team/department targets.
Operations Co-Ordinator in Ashford employer: Job Search Place Limited
As an Operations Co-Ordinator with us, you'll thrive in a dynamic work environment that prioritises collaboration and professional growth. We offer competitive benefits, a supportive team culture, and ample opportunities for career advancement, all while being located in a vibrant area that fosters innovation and creativity. Join us to make a meaningful impact while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Co-Ordinator in Ashford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Job Search Place Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Job Search Place Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Job Search Place Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Co-Ordinator in Ashford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Job Search Place Limited:This is your chance to really connect with the team at Job Search Place Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Job Search Place Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Job Search Place Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Job Search Place Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
