At a Glance
- Tasks: Assist in food preparation, service, and maintaining cleanliness in a fun team environment.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy 20 days annual leave, pension scheme, and support for your wellbeing.
- Other info: Flexible working hours with opportunities for career development.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service, good communication skills, and basic food hygiene knowledge.
The predicted salary is between 20000 - 25000 £ per year.
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Catering Assistant to join our team based at Moy Park, Craigavon Site. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 30 hours per week Monday - Sunday 00.00am - 6.00am
Rewards:
- 20 days' annual leave (Pro-rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and at a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Clear rooms of any trays, flasks
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
- Assist with effective management of stock control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customer on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's job offer will be subject to providing a five‑year, traceable employment history. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Catering Assistant in Armagh employer: Job Search Place Limited
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth within a family-oriented work culture. With a commitment to customer service excellence, the company offers competitive benefits such as a generous annual leave policy, a pension scheme, and opportunities for personal development through various company events. Located at the Moy Park site in Craigavon, this role as a Catering Assistant provides a unique chance to be part of a leading facilities management team that values integrity, fun, and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant in Armagh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but that you genuinely want to be part of their family-oriented team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Be flexible and adaptable! The job description mentions the need for flexibility, so be prepared to discuss how you've handled changes in previous roles. This will show that you're ready to jump in wherever needed at Moy Park.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining the Mount Charles Group team. Don’t miss out on this opportunity!
We think you need these skills to ace Catering Assistant in Armagh
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for providing excellent customer service in your application. We love candidates who genuinely care about making customers happy, so share any relevant experiences that showcase this!
Tailor Your Application:Take a moment to customise your CV and cover letter for the Catering Assistant role. Mention specific skills and experiences that align with the job description, like your knowledge of HACCP regulations or your ability to work as part of a team.
Keep It Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with the Mount Charles Group and their values. Understand their commitment to customer service and how you can contribute to that. Be ready to discuss your previous experiences in catering or customer service, highlighting how they align with the company's ethos.
✨Showcase Your Team Spirit
Since this role involves working as part of a team, be prepared to share examples of how you've successfully collaborated with others in past roles. Emphasise your flexibility and adaptability, as these traits are crucial for delivering high-quality service in a fast-paced environment.
✨Brush Up on Hygiene Standards
Make sure you're up to speed with HACCP regulations and basic food hygiene practices. You might be asked specific questions about these topics, so demonstrating your knowledge will show that you're serious about maintaining health and safety standards in the kitchen.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you determine if it's the right fit for you.