At a Glance
- Tasks: Welcome guests, take orders, serve food, and create a lively atmosphere.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holiday, and 50% off food at our Inns.
- Other info: Opportunities for career growth and a supportive team culture.
- Why this job: Be the friendly face that makes guests' experiences memorable and fun.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
The predicted salary is between 10 - 12 £ per hour.
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. You will greet guests, take orders, serve dishes from the kitchen, recommend drinks from our selection, and contribute to a lively and enjoyable atmosphere. Your professionalism and enthusiasm create a welcoming place guests love to visit and our team loves to work in. If you thrive in a fast paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you'll fit right in.
Benefits:
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead Inn development program.
- Take the time you need to rest and recharge; paid breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Explore our beautiful locations with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too.
- 24/7 confidential support is always available with our Employee Assistance Programme.
- Receive tips (Tronc) to me and you.
- Contribute to a company that gives back through our Give inn back scheme.
- Join an award winning team recognised as the Best Pub Employer at the Publican Awards.
About Us:
The Inn Collection Group is a multi award winning pubs with rooms company, proudly located across the North of England and Wales. We deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty - all with the goal of making people happy.
Age related pay rates apply for under 21s. A colleague accommodation program is available.
Front of House Team Member - Live In in Ambleside employer: Job Search Place Limited
The Inn Collection Group is an exceptional employer, offering a vibrant work culture where team members are celebrated for their contributions to creating memorable guest experiences. With benefits like extra paid holidays for birthdays, generous discounts on food and accommodation, and a commitment to employee development through the Lead Inn programme, we ensure our staff feel valued and supported. Join us in a rewarding role that not only enhances your career but also allows you to be part of a team recognised as the Best Pub Employer at the Publican Awards.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Live In in Ambleside
✨Tip Number 1
Get to know the company! Before your interview, check out The Inn Collection Group's values and culture. This way, you can show how your passion for customer service aligns with their mission to make people happy.
✨Tip Number 2
Practice your people skills! Since you'll be the friendly face welcoming guests, think of some scenarios where you can demonstrate your ability to create a warm atmosphere. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the lively vibe of the place. It shows you care about making a good impression right from the start.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the get-go.
We think you need these skills to ace Front of House Team Member - Live In in Ambleside
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and hospitality. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience you have in customer service or fast-paced environments. We love seeing how your skills align with our values of warmth and respect!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key experiences pop, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the information you need about the role and our company. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research The Inn Collection Group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation with grace. This will demonstrate your passion for creating memorable experiences.
✨Practice Common Interview Questions
Think about common interview questions related to hospitality, such as how you would handle a difficult customer or how you ensure a welcoming atmosphere. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role. Plus, it sets the tone for the friendly and warm atmosphere they aim to create at their Inns.
