Administrator/care navigator

Administrator/care navigator

Part-Time 20000 - 25000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Manage patient records, process appointments, and ensure smooth reception services.
  • Company: Join a supportive GP practice focused on patient care.
  • Benefits: Part-time hours with flexible shifts and a friendly work environment.
  • Other info: Opportunity for growth in a dynamic healthcare setting.
  • Why this job: Make a difference in healthcare while gaining valuable administrative experience.
  • Qualifications: Experience in GP administration and knowledge of EMIS required.

The predicted salary is between 20000 - 25000 £ per year.

Must have previous experience working in a GP practice as an administrator/coder. We are looking to appoint a part-time medical administrator/care navigator, 20 hours per week. Must be able to code medical information onto EMIS, scan using Docman, have knowledge of processing SAR requests and summarisation of patient records. You need to be flexible and work morning and afternoon shifts. Working hours are between 8:00 am and 6:30 pm, Monday to Friday.

Responsibilities

  • Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
  • Ensure an effective and efficient reception service is provided to patients and visitors
  • Process patients’ change of address, computer data and medical records (knowledge of practice area)
  • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
  • Processing and distributing incoming (and outgoing) mail. Registrations of new patients
  • Processing repeat prescriptions in accordance with practice guidelines
  • Deal with visits requests, computer data entry, update/data allocation and collation; processing and recording information in accordance with practice procedures
  • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
  • Providing clerical assistance to practice staff as required, including typing letters, reports, patient referrals, minutes, memorandums, etc., in an accurate and quality manner
  • Complete general administrative duties as directed and assisting with Quality Outcomes Framework and any other Primary Care network tasks as needed
  • Ensure repeat medication is issued in line with existing protocols, and where queries are raised, they are dealt with in the best way
  • Ensure incoming letters are scanned onto the patient record within timescales and dealt with accordingly using Docman
  • Code necessary information onto the patient record
  • Summarisation of medical records
  • Access and process communications via NHS net
  • Review medical records and produce an accurate summary of the patient’s medical history
  • Process GDPR requests
  • Other duties applicable to the post

Qualifications and Experience

  • Experience in a similar role in General Practice
  • Experience of dealing with confidential information
  • Experience of dealing with data protection
  • Computer/keyboard/typing skills
  • Excellent communication skills
  • Knowledge of EMIS
  • Business and administration NVQ level 2
  • Medical Terminology certified training
  • Role as GP assistant

Disclosure and Security

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and an application for Disclosure to the Disclosure and Barring Service (DBS) will be required to check for any previous criminal convictions.

Administrator/care navigator employer: Job Search Place Limited

Join our dedicated team as a part-time Administrator/Care Navigator in a supportive GP practice environment, where your skills in medical administration will be valued and nurtured. We offer flexible working hours, a collaborative work culture, and opportunities for professional growth, ensuring you can make a meaningful impact on patient care while enjoying a balanced work-life schedule. Our commitment to staff development and a positive workplace atmosphere makes us an excellent employer for those seeking rewarding employment in healthcare.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Administrator/care navigator

Dive into Professional Networks

Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!

Tap into Your University’s Career Services

If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.

Volunteer for Extra Experience

Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!

Search for Local Job Boards

Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!

We think you need these skills to ace Administrator/care navigator

Medical Coding
EMIS
Docman
Data Protection
GDPR Compliance
Patient Record Summarisation
Reception Service

Some tips for your application 🫡

Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Job Search Place Limited, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!

Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.

Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!

Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!

How to prepare for a job interview at Job Search Place Limited

Show Off Your Organisation Skills

In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Job Search Place Limited.

Brush Up on Relevant Software

You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.

Display Your Flexibility and Availability

Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Job Search Place Limited.

Highlight Your Passion for Healthcare

Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Job Search Place Limited can really resonate with interviewers and show your commitment to the field.