Administration Assistant
Department: Debt Recovery
Employment Type: Permanent - Full Time
Location: Derby, UK
We’re now looking for Administration Assistants to join our growing Search Team. This is a great opportunity for someone who enjoys investigative work, problem solving and working as part of a supportive, collaborative team. This role reports on a day-to-day basis to the Team Leader, Debt Recovery Manager and ultimately to the Head of Debts Services.
Key Responsibilities
- Carrying out searches to locate customers using a range of internal systems and external data sources
- Reviewing and analysing information to identify the most accurate and up to date contact details
- Updating case management systems with clear, accurate outcomes
- Working closely with colleagues across operations, data and litigation teams
- Ensuring all activity is completed in line with regulatory and data protection requirements
Skills, Knowledge and Expertise
- Strong attention to detail and good analytical skills
- Confidence working with systems, data and online search tools
- A methodical and organised approach to work
- Good communication skills and the ability to work well within a team
- Previous experience in search, trace, investigations, data analysis or debt recovery is helpful, but not essential - full training will be provided
Disclosure will be required in the event that a position is offered.
Financial checks will be required in the event that a position is offered.
Benefits
- Competitive salary
- Bonus potential
- Life insurance
- Great working environment at our Derby head offices
- Car parking is provided by the firm
- Career development opportunities
- 25 days holiday plus bank holidays
- Options to buy & sell 1 week's holiday
- 1 week's holiday carry over
- Extra day off for your birthday
- Staff card discount scheme for local shops
- Social days and evenings on the firm
- Staff discounts on legal services
