At a Glance
- Tasks: Welcome and manage guests, support activities, and create a fun atmosphere.
- Company: Gripped London, part of Escapade Group, known for exciting adventure parks.
- Benefits: Competitive pay, full training, flexible hours, and a vibrant outdoor work environment.
- Other info: Opportunities for growth in a fast-expanding adventure brand.
- Why this job: Join a dynamic team and make memorable experiences for guests of all ages.
- Qualifications: Energetic, organised, and great with people; customer service experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Are you energetic, organised, and great with people? Gripped London is looking for enthusiastic Activity Hosts (Ground Instructors) to join our team for the season!
About the Role
As part of our Ground Instructor team, you'll play a key role in delivering a smooth, fun, and engaging experience for our guests. Working on the ground, you'll support the day-to-day running of activities, welcome and host groups, and ensure visitors—from corporate teams to schools and parties—have a memorable time.
Key Responsibilities
- Guest hosting & group coordination – Welcome and manage corporate groups, schools, and parties throughout their visit
- Activity support – Assist instructors with the smooth running of activities from the ground
- Customer experience – Create a fun, friendly, and engaging atmosphere for all guests
- Briefings & guidance – Deliver clear instructions and help guests understand schedules and processes
- Queue & flow management – Keep activities running efficiently and on time
- General site duties – Support overall park operations, including set‑up, tidiness, and guest queries
About You
- Enjoy working outdoors in a fast paced environment
- Excellent communication skills with a confident, friendly approach
- Comfortable engaging with a wide range of guests, including corporate groups and young people
- Organised, proactive, and able to stay calm under pressure
- Reliable, team oriented, and hands on
- Previous customer service, events, or hospitality experience is beneficial but not required – full training provided
What We Offer
- Competitive rates of pay
- Full training and ongoing support
- Full time and part time roles available
- A fun, supportive, and energetic outdoor working environment
- Opportunities to develop within a growing adventure brand
About Us
As part of Escapade Group Limited, we operate the ultimate indoor and outdoor adventure parks. Across our six sites and three established brands, we welcome over 1,000,000 visitors each year and host more than 7,000 birthday parties annually.
Activity Host / Ground Crew employer: Job Search Place Limited
Gripped London is an excellent employer that offers a vibrant and supportive work culture, perfect for those who thrive in energetic outdoor environments. With competitive pay, full training, and opportunities for personal growth within a rapidly expanding adventure brand, employees can enjoy a fulfilling career while creating memorable experiences for guests of all ages. Join us in making every visit unforgettable at our exciting location in Feltham!
StudySmarter Expert Advice🤫
We think this is how you could land Activity Host / Ground Crew
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gripped London. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their adventure.
✨Tip Number 2
Practice your people skills! As an Activity Host, you'll be engaging with all sorts of guests. Try role-playing scenarios with friends or family to boost your confidence in welcoming and managing groups. The more comfortable you are, the better you'll shine during your interview!
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you've successfully managed tasks or coordinated events. Being able to demonstrate your ability to stay calm under pressure will definitely impress the hiring team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It shows initiative and gives you a chance to stand out. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Activity Host / Ground Crew
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for working with people shine through! We want to see that you're excited about the role and ready to create memorable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've got any customer service or event experience, shout about it! We love seeing how you can fit into our energetic team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Energy
As an Activity Host, your energy is key! Make sure to convey your enthusiasm during the interview. Share examples of how you've created a fun atmosphere in previous roles or activities, as this will resonate with their focus on guest experience.
✨Demonstrate Organisation Skills
Being organised is crucial for this role. Prepare to discuss how you manage multiple tasks and keep things running smoothly. You might want to share a specific instance where your organisational skills made a difference in a busy environment.
✨Engage with Confidence
Since you'll be interacting with a diverse range of guests, practice your communication skills. During the interview, engage confidently with your interviewer, showing that you're comfortable speaking to different groups, from corporate teams to young people.
✨Prepare for Scenario Questions
Expect questions about handling various situations, like managing queues or dealing with guest queries. Think of scenarios from past experiences where you successfully navigated challenges, and be ready to share those stories to demonstrate your problem-solving abilities.
