At a Glance
- Tasks: Assist in property maintenance and repairs, ensuring high standards and customer satisfaction.
- Company: Join Onward Repairs, a leading provider of social housing in the Northwest.
- Benefits: Enjoy a competitive salary, 40 days holiday, and flexible working options.
- Other info: Great career growth opportunities and a supportive, inclusive work environment.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Knowledge of building trades and customer service experience required.
The predicted salary is between 26250 - 26250 £ per year.
About The Role
What you can expect from us:
- We offer a competitive salary of £26,250 per annum.
- 32 days annual leave plus bank holidays, a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
- Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
- Opportunity to further increase annual leave with service or through the holiday purchase scheme.
- Immediate entry to our Pension scheme (matched contributions up to 10%).
- A great flexible working environment, with a range of family friendly policies.
- Cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
- Paid leave for absence including sickness, maternity, paternity, and adoption leave.
- Access of up to £150 annually through the 'Learning for life' scheme.
- Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
- Develop your career with support and access to training and qualifications.
We are looking for a General Building Labourer to join our Onward Repairs team on a permanent basis. The purpose of the role is to deliver property maintenance services by assisting the Building Technician. Assist in carrying out repairs in line with all group standards and key performance indicators. Ensuring high standard at all times, observing all legal, statutory and regulatory requirements while undertaking repair activities within customer's homes, voids and for other clients as required.
Key Responsibilities
- Delivery: In line with Repairs specification or approved best practice assess, assist in coordinating and undertaking the most cost effective repair solution whilst delivering value for money. Organising materials, providing detailed information, effectively communicating with customers, other stakeholders and colleagues to deliver a high quality service. Ensure an adequate store of materials are available to operatives, including van based stock. Proactively organise workload to ensure the delivery of an efficient and effective service at all times.
- Customer Service: To provide excellent customer service whilst ensuring prompt work of the required standard.
- Liaison and technical advice: Liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs.
- Quality: Assisting Building Technician in ensuring all work is delivered to a high standard.
- Records: To complete jobs on PDA's and maintain other records as required including access details, materials used, job progression and follow on information.
- Health and Safety: Undertake work activities in line with all health and safety requirements demonstrating a sound working knowledge of key legislative health and safety information and safe working practices. Assisting the promotion of Health & Safety.
- Work equipment: Operation of light machinery, plant and powered hand tools in accordance with recognised safety procedures. To be responsible for the safe use and daily maintenance of allocated Company vehicles.
Skills / Experience
- Essential: Knowledge of building construction, components, building trades and applicable building regulations. Experience of working in a customer focussed service. Proven ability to deliver a quality customer centred repairs service. Experience of working / assisting in a target driven environment. Knowledge of health and safety regulations, regulation and ACOPS relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974.
- Desirable: Experience of working within a commercial and domestic property maintenance environment. Experience of delivering services within the social housing sector. Experience of using PDA technology (hand held/mobile working technology).
Qualifications
- Essential: Studying towards a L2 NVQ or equivalent qualification in bricklaying / roofing and relevant experience. Appropriate CSCS card.
- Desirable: Hold relevant health & safety qualifications which relate to the sector/construction industry in general. Asbestos awareness training. Relevant power tool training. Manual handling training. Appropriate and current training in COSHH & PPE. Access equipment and working at height training e.g. mobile work platforms.
About Us
Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates.
General Building Labourer in Accrington employer: Job Search Place Limited
Onward Homes is an exceptional employer, offering a competitive salary and an impressive 40 days of paid holiday per annum, alongside a flexible working environment that prioritises family-friendly policies. With a strong commitment to employee growth through training opportunities and a supportive culture that values diversity, Onward Homes not only invests in its workforce but also plays a vital role in enhancing the communities it serves across the Northwest.
StudySmarter Expert Advice🤫
We think this is how you could land General Building Labourer in Accrington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Onward Homes. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experience align with the role of a General Building Labourer. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since this role involves liaising with clients and ensuring high-quality service, be ready to share examples of how you've provided excellent customer service in the past. It’ll make you stand out as a candidate who truly understands the importance of client satisfaction.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the company culture. This shows that you’re engaged and serious about the position. Plus, it helps you figure out if this is the right fit for you!
We think you need these skills to ace General Building Labourer in Accrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the role of a General Building Labourer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Customer Service Skills:Since this role involves working closely with customers, it’s important to demonstrate your customer service experience. Share examples of how you've provided excellent service in the past, as this is key to delivering the high standards we expect.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction and relevant regulations. Familiarise yourself with the tools and techniques used in property maintenance, as well as any health and safety protocols. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in providing excellent customer service. Think of specific examples where you've gone above and beyond to help a customer or resolve an issue. This will demonstrate your commitment to delivering a high-quality service.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. You might be asked how you would handle a specific repair situation or manage your workload effectively. Practise answering these types of questions to showcase your practical knowledge and experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the company’s approach to health and safety. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
