At a Glance
- Tasks: Lead a dynamic retail team, manage workflows, and ensure excellent customer service.
- Company: Join Søstrene Grene, a vibrant retail brand with a passion for creativity.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Exciting career progression in a supportive team atmosphere.
- Why this job: Be a key player in a fun environment while developing your leadership skills.
- Qualifications: Experience in retail and a knack for motivating others.
The predicted salary is between 24000 - 30000 £ per year.
Welcome to the Wonderful World of Anna and Clara. Do you have a passion for retail, customer service, and leadership? Søstrene Grene is seeking an exceptional Supervisor with a proven track record in fast‑paced retail environments.
A Supervisor at Søstrene Grene has a busy and diverse role.
Supervisor Responsibilities- Managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starters, setting a high example, and creating a good team spirit.
- Identifying tasks that need to be completed and delegating jobs to the right people.
- Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled.
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required.
- Creating a positive and proactive work environment for your team, by leading with a 'can-do' attitude.
- Managing conflict.
- Training new hires.
- Keyholder duties, including opening and closing the store.
- Assuming additional management responsibilities as may be required in the absence of the Management team.
- Assisting with staff scheduling as required.
- Receiving, processing, and organising store deliveries.
- Sign writing in line with established guidelines.
- Processing customer payments using the shop's point of sale (POS) system.
- End of day cashing up and float management.
- Cash safe management and G4S lodgements.
- Addressing and resolving customers complaints in a professional manner.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Location: Princess Way, Swansea / unit 6, 26-28 Princess Way, Swansea SA1 2HS, UK, United Kingdom.
24 Hrs Supervisor - Swansea employer: Job Search Place Limited
At Søstrene Grene, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Supervisor in Swansea, you will benefit from comprehensive training and development opportunities, ensuring your growth within the retail sector while enjoying a supportive team environment that values collaboration and creativity. Join us in creating a delightful shopping experience for our customers while being part of a company that truly cares about its people and their well-being.
StudySmarter Expert Advice🤫
We think this is how you could land 24 Hrs Supervisor - Swansea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Søstrene Grene's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully managed a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your fit for the Supervisor role.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've handled difficult customers or improved customer satisfaction in previous roles. This is key for a retail position like this one at Søstrene Grene.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace 24 Hrs Supervisor - Swansea
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for retail and customer service right from the start. Use your application to share why you love this industry and how your experiences have shaped your passion.
Tailor Your CV:Make sure your CV highlights relevant experience in fast-paced retail environments. We want to see how you've managed teams, delegated tasks, and created a positive work atmosphere in your previous roles.
Be Specific in Your Cover Letter:In your cover letter, give us specific examples of how you've handled challenges in the past. Whether it’s managing conflict or training new staff, we want to know how you’ve made a difference in your previous jobs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge before the interview. Understand the latest trends in customer service and how they apply to a fast-paced environment like Søstrene Grene. Being able to discuss these topics will show your passion for the industry.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams or resolved conflicts in previous roles. This will help you illustrate your capability to create a positive work environment.
✨Be Ready to Talk Workflow Management
Since managing the shop floor is a key responsibility, think about how you would delegate tasks effectively. Be prepared to discuss your approach to ensuring that the shop is well-stocked and running smoothly, as this will be crucial for the role.
✨Practice Customer Interaction Scenarios
Customer service is at the heart of this role. Prepare for potential questions about handling customer complaints or providing excellent service. Practising these scenarios will help you feel more confident and ready to impress during the interview.
