Operations Officer

Operations Officer

Full-Time 84659 - 92701 £ / year (est.) No home office possible
Job Details

At a Glance

  • Tasks: Support the operation of Olympic Sports Venues and ensure event readiness.
  • Company: Join the Office of Sport, a dynamic agency promoting active recreation in NSW.
  • Benefits: Enjoy competitive pay, flexible hours, and generous leave entitlements.
  • Other info: Be part of an inclusive team that values diversity and community connection.
  • Why this job: Make a real impact on sports and recreation while working in a fun environment.
  • Qualifications: Experience in venue operations and strong organisational skills are essential.

The predicted salary is between 84659 - 92701 £ per year.

The Office of Sport is seeking motivated and reliable Operations Officers to support the safe, efficient and high-quality operation of our Olympic Sports Venues. In this hands-on role, you will assist with facility operations, contractor coordination, field of play maintenance, and event readiness to ensure venues meet regulatory, international and stakeholder standards. You will work closely with the Facility and Operations team, contractors and venue hirers in a fast-paced, customer-focused environment. This role operates across a seven-day roster, including evenings, shift work and on-call arrangements as required.

What you will bring to the role:

  • Practical experience supporting venue or facility operations, including maintenance activities and contractor coordination.
  • A solid understanding of field of play standards, WHS requirements and safe operating practices.
  • Strong planning and organisational skills, with the ability to manage competing priorities in a fast-paced environment.
  • A collaborative and customer-focused approach, working effectively with internal teams, contractors and venue hirers.
  • The ability to take accountability, identify risks and respond proactively to operational issues.
  • Clear communication and record-keeping skills, with confidence using systems to document work activities and outcomes.

Essential Requirements:

  • Obtain and maintain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
  • Current NSW Class C Drivers Licence.
  • Requirement to work across any day of the week (Monday to Sunday), including evenings and participation in on-call arrangements, in line with business and roster needs.
  • Additional requirement applicable for appointment at the SIRC/PWS - Coxswain Grade 3 Certificate (or willing and able to successfully obtain a Coxswain Grade 3 Certificate within three months of commencement).

All appointments are subject to reference checks. Successful candidates will also be required to complete a National Criminal History Record Check and undertake a pre-employment medical assessment confirming capability to perform the inherent requirements of the role and ongoing health monitoring as required by the NSW Work Health and Safety Regulation 2025. Hearing test (audiometric test) within 3 months of starting employment (baseline test) and a follow-up hearing test at least every 2 years.

The Office of Sport is the lead NSW Government agency for sport and active recreation. We offer a career with purpose and work that makes a difference delivering on our purpose of ‘Everyone Plays Here’. We are a unique workplace, where no two days are the same! Our work is spread across NSW, with ten Sport and Recreation Centres, four Olympic Sport Venues and offices throughout the state. We provide leadership, policies, programs, funding and infrastructure to enable participation in sport and active recreation. Our work makes a difference – improving health outcomes, connecting communities and making a stronger NSW. Our team members are collaborative, creative, hardworking and innovative, brought together by a common goal of ensuring sport and active recreation is accessible for all people in NSW.

How to apply?

Your online application must include:

  • A cover letter outlining your interest and suitability for the role (maximum 2 pages).
  • An up-to-date CV outlining experience, skills & achievements relevant to the role (maximum 5 pages).

To be eligible to apply for this position, you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.

The Office of Sport undertakes employment screening for all prospective employees to ensure thorough, fair and consistent recruitment practices. Screening may include National Criminal Record Checks, Working with Children Checks (for relevant roles), service and conduct checks, referee checks, right-to-work verification, conflict-of-interest declarations, and pre-employment health assessments.

Applications close: 11:55pm, Sunday 24 May 2026.

What’s in it for you?

The Office of Sport offers you the opportunity to make a direct, shared contribution and difference to sport and recreation in NSW and have a positive impact on quality of life of our clients. We offer a family-friendly and flexible working environment, competitive salaries, and generous leave entitlements. Inclusion is a huge focus for the Office, internally and externally. In addition to actively promoting employment for women, people with disabilities, Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and those from culturally and linguistically diverse backgrounds, we are also committed to increasing opportunities for everyone to participate in sport and active recreation. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.

The selection process may include a range of assessment techniques to assist the hiring managers in determining your suitability for the role. We want you to bring your best self to this recruitment process. If you feel you may require any adjustments or assistance during the recruitment process, please reach out to the Talent Acquisition Team via workforcemanagement@sport.nsw.gov.au.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Operations Officer employer: Job Details

The Office of Sport is an exceptional employer, offering a dynamic and inclusive work environment at the heart of NSW's sporting community. With competitive salaries, generous leave entitlements, and a strong commitment to employee growth and diversity, we empower our team members to make a meaningful impact on sport and recreation across the state. Join us at our vibrant venues, where no two days are the same, and contribute to a culture that values collaboration, creativity, and community connection.
Job Details

Contact Detail:

Job Details Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Officer

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the Office of Sport. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

✨Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand what 'Everyone Plays Here' means and be ready to share how your skills align with their mission. Show them you’re not just another candidate!

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!

We think you need these skills to ace Operations Officer

Facility Operations
Contractor Coordination
Field of Play Standards
WHS Requirements
Planning and Organisational Skills
Customer-Focused Approach
Risk Identification and Management
Clear Communication Skills
Record-Keeping Skills
Ability to Manage Competing Priorities
Accountability
Adaptability
Coxswain Grade 3 Certificate (or willingness to obtain)
NSW Class C Drivers Licence

Some tips for your application 🫡

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to express your genuine interest in the Operations Officer role and highlight how your experience aligns with what we’re looking for. Keep it concise, but don’t shy away from showing your personality!

Tailor Your CV: When you send us your CV, make it relevant! Focus on your practical experience in venue operations and any contractor coordination you've done. We want to see how your skills match up with our needs, so don’t just send a generic CV.

Show Off Your Communication Skills: Clear communication is key in this role. In both your cover letter and CV, demonstrate your ability to communicate effectively. Use straightforward language and structure your documents well to make it easy for us to see your qualifications.

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at Job Details

✨Know Your Venues

Familiarise yourself with the Sydney International Equestrian Centre and the Sydney International Regatta Centre. Understand their operations, recent events, and any challenges they face. This will show your genuine interest and help you discuss how you can contribute to their success.

✨Highlight Relevant Experience

Be ready to share specific examples from your past roles that demonstrate your experience in facility operations and contractor coordination. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Showcase Your Communication Skills

Since this role involves working closely with various teams and contractors, practice clear and concise communication. Prepare to discuss how you've effectively communicated in previous roles, especially in fast-paced environments.

✨Prepare for Scenario Questions

Expect questions about how you'd handle operational issues or emergencies. Think of scenarios where you had to identify risks and respond proactively. This will demonstrate your problem-solving skills and ability to stay calm under pressure.

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