At a Glance
- Tasks: Support site management, maintain inventory, and ensure safety standards.
- Company: Join Calor, a diverse and inclusive company in Manchester.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Be part of a proactive team making a real impact on safety and customer service.
- Qualifications: Customer service experience, strong organisational skills, and teamwork spirit.
The predicted salary is between 25000 - 30000 £ per year.
Location: Manchester
Hours: 5 days per week (covering Monday-Sunday rota)
Contract Type: Full Time / Permanent
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms. We are looking to recruit a Customer Service driven Logistics Agent for our site in Manchester.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
- Place orders on system for delivery/collection using SAP.
- Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
- Receipt stock in/out received in barrels.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- General housekeeping.
Do you/are you:
- An experienced Customer Service/Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
- Articulate with good attention to detail.
If this sounds like you, then why not apply? - we look forward to hearing from you!
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success. We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Logistics Agent in Manchester employer: Job Details
At Calor, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and empowers our employees. Located in Manchester, our Logistics Agent role provides opportunities for professional growth within a dynamic team, where safety and customer service are paramount. With a commitment to employee development and a focus on maintaining high standards, we ensure that our staff feel valued and motivated to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Agent in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, attend industry events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your customer service skills can contribute to their mission of maintaining safety and efficiency in logistics.
✨Tip Number 3
Showcase your tech-savviness! Familiarise yourself with tools like SAP and Salesforce, and be prepared to demonstrate your proficiency during interviews. Highlighting your ability to manage data effectively will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Calor.
We think you need these skills to ace Logistics Agent in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in customer service and logistics. We want to see how your skills align with the role of a Logistics Agent, so don’t hold back on showcasing your relevant achievements!
Show Off Your Attention to Detail:In this role, attention to detail is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Be Yourself:We’re looking for someone with a positive attitude and a proactive approach. Let your personality shine through in your application! Share examples of how you’ve contributed to a team or improved processes in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our company culture and benefits while you’re there!
How to prepare for a job interview at Job Details
✨Know Your Stuff
Before the interview, make sure you understand the logistics industry and the specific role of a Logistics Agent. Familiarise yourself with key terms like inventory control, SAP, and Salesforce. This will show that you're not just interested in the job, but that you’re genuinely prepared.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer. This will highlight your suitability for the position.
✨Demonstrate Safety Awareness
Given the emphasis on health and safety, come prepared to discuss how you prioritise safety in your work. Share any experiences where you identified safety risks or contributed to a safer workplace. This will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the company’s approach to safety, or how they measure success in the role. This shows your interest and helps you gauge if the company is the right fit for you.
