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- Tasks: Lead a team in a fast-paced Co-op store, ensuring great service and efficient operations.
- Company: Join the Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy 30% discount, flexible pay access, and generous holiday allowance.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
- Other info: Full training provided with excellent career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
Location: 115 Montacute Road Stoke Sub Hamdon, Yeovil, TA14 6UQ
Pay: £13.99 per hour
Contract: 30 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends. You will be covering shifts in this store and another nearby store which will be discussed at interview.
30% colleague member discount in store - see below for more benefits.
You must be aged 18+ to authorise age-related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
Why this job matters: You’ll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you’ll do:
- Own the day-to-day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co-op through community engagement and membership growth
What you’ll bring:
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
Why Co-op? At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Full training and career development resources
- 30% discount on Co-op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro-rata, including bank holidays)
Customer Team Leader employer: Job Co-Op
Contact Detail:
Job Co-Op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This way, you can show how your passion for people and leadership aligns with what they stand for. It’s all about connecting with their mission!
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team. Whether it’s in retail or another setting, being able to share these experiences will make you stand out.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics or community engagement initiatives. It’ll demonstrate that you’re ready to take on the Customer Team Leader responsibilities.
✨Tip Number 4
Apply through our website for a smooth process! You won’t need a CV, just complete the assessments on your mobile. It’s quick and easy, so why not give it a go?
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for people and leadership.
Tailor Your Responses: Make sure to align your answers with what we’re looking for in a Customer Team Leader. Highlight any relevant experience or skills that demonstrate your ability to motivate and support a team.
Keep It Clear and Concise: While we love a good story, keep your responses focused and to the point. This helps us quickly see how you fit into our Co-op family and the role you’re applying for.
Apply Through Our Website: We’ve made it super easy for you to apply directly from your mobile! Just head over to our website, complete the assessments, and remember, no CV is needed. Let’s get started on this journey together!
How to prepare for a job interview at Job Co-Op
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community engagement and how they operate. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to inspire others and create a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations on the shop floor. Think about scenarios like dealing with a difficult customer or managing stock levels during busy periods. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or community initiatives. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
