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- Tasks: Perform warranty repairs and servicing on campervans while supporting clients with upgrades and checks.
- Company: Join a family-friendly team at Sussex Campervans, known for quality and customer care.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Why this job: Be hands-on in a role that combines your love for vehicles and helping people.
- Qualifications: Strong mechanical skills and a passion for problem-solving are essential.
- Other info: Enjoy a close-knit team atmosphere with room for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Aftercare Technician
Horsham, West Sussex
Full-time - Aftercare & Warranty Department
Salary: Competitive salary depending on experience
Hours: Monday-Friday, core workshop hours
Employment: Full-time
At Sussex Campervans we build quality campervans for people who love getting out and exploring - and we stand behind our work long after delivery.
Our Aftercare team looks after servicing, warranty work, habitation checks, upgrades and pre-loved rework so our owners stay happy on the road.
We’re looking for an experienced, practical engineer to join us in that department. This role is hands-on, varied and important - helping our clients throughout ownership and helping us keep our standards high.
About the role:
- Warranty repairs and servicing on new and pre-loved campervans
- Handover support and client walk-throughs
- Upgrades and bespoke client requests
- Rework and quality checks on returned vehicles
- Occasional MOT, habitation and routine checks
You’ll be part of a small, friendly team and help keep our workshop running smoothly.
Who we’re looking for:
- Has strong mechanical skills - ideally from motor mechanics, automotive, caravan/motorhome or leisure-vehicle backgrounds
- Likes problem-solving and getting hands dirty
- Is reliable, organised and can work with customers in a calm, confident way
- Has experience of workshop routines and vehicle diagnostics
- Has a practical approach and a steady eye for quality
- Experience supervising junior staff or helping grow a team is a plus, but not essential.
What matters most is that you’re solid technically and enjoy working with vehicles and people.
WHY SUSSEX CAMPERVANS?
We’re a close-knit, family-friendly team where people know each other’s names and customers come back because they feel well supported. We support you with the tools, training and workspace you need - and there’s room to take on more responsibility as the department grows.
Technician in Sussex employer: Job Board Direct
Contact Detail:
Job Board Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician in Sussex
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sussex Campervans. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about getting your hands dirty, brush up on your mechanical skills. Maybe even do a mock repair or two. Being able to demonstrate your practical abilities during the interview can really set you apart.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. Sussex Campervans values reliability and a calm approach, so highlight times when you've kept your cool under pressure.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just follow the prompts and let us see what you’ve got!
We think you need these skills to ace Technician in Sussex
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for campervans and the aftercare process. Share any personal experiences or projects that highlight your love for vehicles and helping others.
Tailor Your CV: Make sure your CV is tailored to the Aftercare Technician role. Highlight relevant skills and experiences, especially those related to mechanical work and customer service. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Sussex Campervans.
How to prepare for a job interview at Job Board Direct
✨Know Your Stuff
Make sure you brush up on your mechanical skills and knowledge about campervans. Be ready to discuss your hands-on experience with warranty repairs, servicing, and any specific projects you've worked on that relate to the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled tricky situations in the past. Whether it’s a complex repair or a customer issue, demonstrating your problem-solving abilities will show that you're the practical engineer they’re looking for.
✨Be Personable
Since this role involves working closely with clients, practice how you communicate. Think about how you can convey technical information in a calm and confident manner, making sure customers feel supported and understood.
✨Highlight Teamwork Experience
If you've supervised junior staff or contributed to team growth, be sure to mention it. Sussex Campervans values a close-knit team, so showing that you can work well with others will definitely give you an edge.
