At a Glance
- Tasks: Perform warranty repairs and servicing on campervans while supporting clients with upgrades and checks.
- Company: Join a family-friendly team at Sussex Campervans, known for quality and customer care.
- Benefits: Competitive salary, supportive environment, and opportunities for growth and responsibility.
- Why this job: Be hands-on in a role that combines your mechanical skills with customer interaction.
- Qualifications: Strong mechanical skills and experience in workshop routines; problem-solving mindset is key.
- Other info: Work in a close-knit team where your contributions truly matter.
The predicted salary is between 36000 - 60000 £ per year.
Aftercare Technician
Horsham, West Sussex
Full-time - Aftercare & Warranty Department
Salary: Competitive salary depending on experience
Hours: Monday-Friday, core workshop hours
Employment: Full-time
At Sussex Campervans we build quality campervans for people who love getting out and exploring - and we stand behind our work long after delivery.
Our Aftercare team looks after servicing, warranty work, habitation checks, upgrades and pre-loved rework so our owners stay happy on the road.
We’re looking for an experienced, practical engineer to join us in that department. This role is hands-on, varied and important - helping our clients throughout ownership and helping us keep our standards high.
About the role:
- Warranty repairs and servicing on new and pre-loved campervans
- Handover support and client walk-throughs
- Upgrades and bespoke client requests
- Rework and quality checks on returned vehicles
- Occasional MOT, habitation and routine checks
You’ll be part of a small, friendly team and help keep our workshop running smoothly.
Who we’re looking for:
- Has strong mechanical skills - ideally from motor mechanics, automotive, caravan/motorhome or leisure-vehicle backgrounds
- Likes problem-solving and getting hands dirty
- Is reliable, organised and can work with customers in a calm, confident way
- Has experience of workshop routines and vehicle diagnostics
- Has a practical approach and a steady eye for quality
- Experience supervising junior staff or helping grow a team is a plus, but not essential.
What matters most is that you’re solid technically and enjoy working with vehicles and people.
WHY SUSSEX CAMPERVANS?
We’re a close-knit, family-friendly team where people know each other’s names and customers come back because they feel well supported. We support you with the tools, training and workspace you need - and there’s room to take on more responsibility as the department grows.
Technician in Crawley employer: Job Board Direct
Contact Detail:
Job Board Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician in Crawley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sussex Campervans. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about getting your hands dirty, brush up on your mechanical skills. Maybe even do a mock repair or two. Being able to demonstrate your practical knowledge during the interview can really set you apart.
✨Tip Number 3
Show off your problem-solving abilities! Think of examples from your past work where you tackled tricky situations. Be ready to share how you approached these challenges and what the outcomes were. This will highlight your reliability and calmness under pressure.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just follow the prompts and let us see what you've got!
We think you need these skills to ace Technician in Crawley
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your mechanical skills and any relevant experience in your application. We want to see how your background aligns with the hands-on work we do at Sussex Campervans.
Be Personable: Since you'll be working closely with clients, let your personality shine through! Share examples of how you've successfully interacted with customers or resolved issues in the past.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific requirements of the Aftercare Technician role. We love seeing genuine interest!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures it lands in the right hands!
How to prepare for a job interview at Job Board Direct
✨Know Your Stuff
Make sure you brush up on your mechanical skills and knowledge about campervans. Be ready to discuss your hands-on experience with repairs, servicing, and diagnostics. This will show that you’re not just a talker but someone who can get their hands dirty.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky situations in the past. Whether it’s a challenging repair or a customer issue, demonstrating your problem-solving abilities will impress the interviewers and show that you can think on your feet.
✨Be Personable
Since this role involves working closely with clients, practice your communication skills. Be friendly and confident when discussing how you would handle client interactions. A calm and approachable attitude can make all the difference!
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company culture. This shows your genuine interest in Sussex Campervans and helps you gauge if it’s the right fit for you.