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- Tasks: Manage complex commercial claims and liaise with clients and insurers for timely resolutions.
- Company: Dynamic insurance broker focused on client satisfaction and expert support.
- Benefits: Competitive salary, performance bonuses, and professional development opportunities.
- Why this job: Join a supportive team and work on high-profile claims that make a difference.
- Qualifications: 3 years' experience in commercial claims handling and strong communication skills.
- Other info: Positive team culture with opportunities for career growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors. Our mission is to deliver expert advice, exceptional service, and robust support when our clients need us most.
As a Corporate Claims Handler, you will be responsible for managing a portfolio of complex and high-value commercial claims. You will act as the key liaison between clients, insurers, loss adjusters, and legal representatives to ensure timely and fair resolution of claims, while maintaining the highest levels of customer service and compliance.
Key Responsibilities- Manage and process claims across various commercial lines including property, liability, motor fleet, cyber, and professional indemnity.
- Act as the main point of contact for corporate clients throughout the life of a claim.
- Provide proactive claims advice and support, including guidance on policy cover, claim notification, and documentation.
- Liaise effectively with insurers, loss adjusters, solicitors, and third parties to ensure prompt and fair settlement.
- Monitor and report on claim progress, highlighting issues or delays and proposing appropriate solutions.
- Maintain accurate and up-to-date records in the claims management system.
- Prepare and present claims analysis reports to internal teams and clients.
- Identify trends or recurring issues and work with clients and account executives to mitigate future risks.
- Ensure all activities comply with FCA regulations and internal governance standards.
- Support the continuous improvement of the claims function through knowledge sharing and process enhancement.
- Minimum 3 years’ experience in a commercial or corporate insurance claims handling role, preferably within a broker or insurer environment.
- Strong knowledge of UK commercial insurance policies and claims processes.
- Excellent communication and interpersonal skills, with the ability to manage client relationships with professionalism and empathy.
- Strong negotiation and problem-solving skills.
- High level of attention to detail and organisational skills.
- Proficient in Microsoft Office and claims management systems.
- Progress toward or completion of CII qualifications (e.g. Cert CII, Dip CII).
- Experience handling large or complex loss claims.
- Familiarity with the Northern Ireland insurance and legal market.
- Competitive salary commensurate with experience.
- Discretionary performance-based bonus.
- Support for professional development and qualifications.
- Positive and supportive team culture.
- Opportunities to work on high-profile and interesting claims.
Corporate Claims Handler in Belfast employer: Job Board Direct
Contact Detail:
Job Board Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Claims Handler in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at Stevenson Risk Solutions. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of commercial insurance policies and claims processes. We want to see that you’re not just a great communicator but also someone who knows their stuff when it comes to handling complex claims.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you’ve successfully navigated tricky situations or resolved client issues. This will demonstrate your ability to manage claims effectively and keep clients happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Stevenson Risk Solutions.
We think you need these skills to ace Corporate Claims Handler in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Corporate Claims Handler role. Highlight your experience in managing complex claims and your knowledge of UK commercial insurance policies. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at Stevenson Risk Solutions. Keep it professional but let your personality come through.
Showcase Your Communication Skills: As a key liaison, strong communication is essential. In your application, give examples of how you've effectively managed client relationships or resolved issues in the past. We love seeing those interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Job Board Direct
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial insurance policies and claims processes. Be ready to discuss specific types of claims you've handled, especially in areas like property, liability, and cyber. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Communication Skills
As a Corporate Claims Handler, you'll be liaising with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've effectively managed client relationships or resolved conflicts in the past. This will demonstrate your interpersonal skills and ability to handle complex situations.
✨Prepare for Problem-Solving Questions
Expect questions that assess your negotiation and problem-solving abilities. Think of scenarios where you identified issues in claims processing and how you proposed solutions. Being able to showcase your analytical skills will set you apart from other candidates.
✨Familiarise Yourself with FCA Regulations
Since compliance is key in this role, make sure you understand the relevant FCA regulations and internal governance standards. You might be asked how you ensure compliance in your work, so having a solid grasp of these regulations will show that you're serious about maintaining high standards.
