Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers manage their accounts and resolve payment issues.
- Company: Join Debt Collections Services UK Ltd, a growing team focused on customer support.
- Benefits: Enjoy a competitive salary, supportive environment, and opportunities for growth.
- Why this job: Be part of a rewarding culture that values teamwork and customer satisfaction.
- Qualifications: Must be authorized to work in the UK; experience in customer service is a plus.
- Other info: Office-based role with split shifts and one Saturday a month.
The predicted salary is between 23540 - 30000 £ per year.
Debt Collections Services UK Ltd (DCS) are looking for a new dedicated Customer Service / Collections Advisor to join our growing team Customer Service / Collections Advisor Wakefield, WF5 9TP office based Full time, permanent Salary from £23,540 to £30,000 per annum dependent on experience Office hours: 8am 6pm (Monday Thursday) 8am 5pm (Fridays) Split shifts: 8am 4pm and 10am 6pm One Saturday a month (10am 2pm) Please Note: Applicants must be authorised to work in the UK, No agencies please Customer Service / Collections Advisor – Why us? Joining the DCS Team means being a part of a supportive and rewarding environment. We can offer the Customer Service / Collections Advisor:
Collections Advisor employer: Job Board Direct Careers
Contact Detail:
Job Board Direct Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor
✨Tip Number 1
Familiarize yourself with the debt collection industry and the specific services offered by DCS. Understanding their approach and values will help you align your answers during the interview.
✨Tip Number 2
Highlight your customer service skills and any relevant experience in handling difficult conversations. Be prepared to share examples of how you've successfully resolved conflicts or assisted customers in the past.
✨Tip Number 3
Demonstrate your ability to work in a team environment. DCS values collaboration, so be ready to discuss how you've contributed to team success in previous roles.
✨Tip Number 4
Show your enthusiasm for the role and the company. Research DCS's mission and values, and express why you want to be part of their team during your conversation.
We think you need these skills to ace Collections Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Collections Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or collections. Use specific examples that demonstrate your ability to handle customer inquiries and resolve issues effectively.
Showcase Communication Skills: As a Collections Advisor, strong communication skills are essential. Make sure to highlight your verbal and written communication abilities in your application. Consider including examples of how you've successfully communicated with customers in the past.
Tailor Your Cover Letter: Write a personalized cover letter that addresses why you want to work for Debt Collections Services UK Ltd. Mention what excites you about the role and how your values align with the company's mission.
How to prepare for a job interview at Job Board Direct Careers
✨Research the Company
Before your interview, take some time to learn about Debt Collections Services UK Ltd. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about common interview questions for a Customer Service / Collections Advisor role, such as how you handle difficult customers or your experience with debt collection. Prepare specific examples from your past experiences that demonstrate your skills and problem-solving abilities.
✨Showcase Your Communication Skills
As a Collections Advisor, strong communication skills are essential. During the interview, make sure to articulate your thoughts clearly and listen actively. This will demonstrate your ability to communicate effectively with customers.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions about the role, team dynamics, and company culture. This shows your interest in the position and helps you determine if it's the right fit for you.
