At a Glance
- Tasks: Manage customer orders and support Account Managers for a smooth customer experience.
- Company: A well-established and growing business with a collaborative team culture.
- Benefits: Hybrid working, bonus scheme, enhanced pension, 33 days holiday, and employee discounts.
- Other info: Opportunities for training and development in a supportive workplace.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in sales administration or customer service with strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Location: Stevenage
Salary: £28,000 - £30,000
Job Type: Full Time, Permanent
About our client:
Our client is a well-established and growing business looking to recruit a proactive and organised Sales Administrator to join their collaborative team in Stevenage. This role will focus on managing customer orders, maintaining accurate records, supporting Account Managers and ensuring a smooth customer experience from order placement through to delivery. This is an excellent opportunity for someone with experience in sales administration, customer service or internal sales support who enjoys working in a fast-paced commercial environment and being a key part of a successful team.
Details:
- Hybrid working - 2 days from home
- Monday-Thursday 9am-5pm | Friday 9am-4pm
- Bonus scheme
- Enhanced pension and life assurance
- 33 days holiday including Bank Holidays
- Option to purchase additional holiday
- Employee discounts and wellbeing support
- Cycle to Work scheme
- Training and development opportunities
Responsibilities:
- Provide high-quality sales administration support to a broad customer base
- Act as a key point of contact for allocated customers, supporting Account Managers to ensure customer requirements are met
- Process customer orders accurately via telephone, email and online systems
- Manage orders from receipt through to delivery, ensuring customers are updated on progress, delays or any changes
- Handle customer enquiries, quotations and product information requests
- Manage inbound and outbound customer communication professionally and efficiently
- Resolve customer queries and complaints, ensuring a positive customer experience
- Liaise with internal departments, suppliers and external stakeholders to ensure orders are fulfilled correctly
- Support Account Managers and Business Development teams with day-to-day customer requirements
- Identify opportunities to upsell products, services or alternative solutions where appropriate
- Maintain accurate customer records and data across internal systems
- Support with pricing information, stock availability and credit note administration where required
- Assist with reporting and ensure commercial information is recorded accurately
What We're Looking For:
- Previous experience within sales administration, sales support, customer service or internal sales
- Experience processing customer orders within an ERP or similar business system would be advantageous
- Strong attention to detail with a methodical and organised approach
- Excellent communication skills with the ability to build effective relationships with customers and colleagues
- Confident managing multiple priorities within a busy environment
- Commercial awareness with an interest in supporting business operations and customer relationships
- Strong IT skills, including Microsoft Office packages, particularly Excel, Outlook and Word
- Ability to learn new systems quickly and maintain accurate records
- Positive, proactive and team-focused approach
Sales Administrator in Stevenage employer: Job Advert
[Company Name] is an exceptional employer located in Bristol, offering a collaborative and inclusive work environment where innovation thrives. Employees benefit from competitive salaries and opportunities for professional development while working on pioneering projects in the aerospace defense sector, making it a rewarding place for those passionate about aeronautical engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Stevenage
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Job Advert, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Job Advert. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Stevenage
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Job Advert:When writing your cover letter, make sure to tailor your message specifically for Job Advert. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Job Advert
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Job Advert that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Job Advert that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Job Advert’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
