Graduate Customer Support Engineer
Location:Clacton-on-Sea / Essex, UK
Position Type: Full-time, Permanent
Salary: £29,000 per annum + Regular Performance Reviews
Benefits: 25 Days Holiday (Buy/Sell options), Gym Membership, Full Induction & Mentorship, Extensive Wellbeing Support
About the Role
As a Graduate Customer Support Engineer, you will play an essential role in ensuring customer satisfaction and building long-term loyalty. Your objective will be to support our global customers through the successful implementation and maintenance our industry-leading products.This is a fantastic launchpad for an engineering graduate looking to solve varied, complex technical questions, build strong client relationships, and collaborate across R&D and engineering teams as a trusted technical partner.
Key Responsibilities
- Technical Troubleshooting: Identify root causes and resolve customer issues related to the installation, configuration, and maintenance of our products.
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Graduate Customer Support Engineer employer: Job Advert
Join a dynamic and supportive team in Kettering as a Production Administrator, where your organisational skills will be valued in a fast-paced production environment. Enjoy flexible working hours, competitive pay, and the opportunity to collaborate closely with both the Production and Senior Leadership teams, all while contributing to meaningful processes that drive success. With potential for contract extension and a focus on employee growth, this role offers a rewarding experience in a well-established organisation committed to fostering a positive work culture.
