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- Tasks: Manage reception, assist with admin, and host in the restaurant and rooftop.
- Company: Soho House Manchester is a vibrant venue with a gym, rooftop pool, and live music space.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and exclusive training opportunities.
- Why this job: Join a dynamic team in a lively environment that values personal and professional growth.
- Qualifications: 1-2 years of reception experience, strong communication skills, and a passion for hospitality.
- Other info: Flexible shifts including evenings and weekends; perfect for those who thrive in fast-paced settings.
£17 per hour + Surplus Service Charge
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Soho House Manchester
Located in the St John's area in the heart of the city, Soho House Manchester spans across 5 floors of the former Granada Studios. We have an extensive gym, steam room and sauna, outdoor rooftop pool surrounded by sunbed and a bar, late night bar and live music space. We have casual lounge areas for food and drink on the 8th floor and a members' restaurant for more formal dining. The house also includes 23 bedrooms on the 6th floor.
The Role...
We are seeking an experienced Head Receptionist to join our team at Soho House Manchester. As a Head Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the property, neighbourhood and fostering the 'home away from home' feeling when members enter the building.
What we are looking for...
- 1-2 years' experience in a busy commercial reception desk
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Have a genuine passion for food and beverage
Expected working hours for a Head Receptionist:
Varying shift times across the seven days, to include working evenings, weekends, opens & closes.
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Contact Detail:
.job-ad-display-1gca6rb{box-sizing:border-box;margin:0;min-width:0;color:#333333;} Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Receptionist
✨Tip Number 1
Familiarise yourself with Soho House's unique culture and values. Understanding their emphasis on creating a 'home away from home' experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your multitasking abilities and experience in fast-paced environments. Prepare specific examples from your previous roles that demonstrate how you've successfully managed multiple responsibilities at once.
✨Tip Number 3
Showcase your passion for food and beverage by discussing your favourite dining experiences or any relevant training you've undertaken. This will resonate well with the team and show your genuine interest in the role.
✨Tip Number 4
Network with current or former employees of Soho House if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Head Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in busy reception environments. Emphasise your ability to multitask and any previous roles that required strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that demonstrate your ability to create a welcoming atmosphere and handle various responsibilities.
Highlight Teamwork Skills: Since the role requires being a team player, include examples of how you've successfully collaborated with colleagues in past positions. This will show that you can communicate effectively and contribute positively to the team.
Show Enthusiasm for the Company: Research Soho House Manchester and mention what excites you about working there. Whether it's their unique offerings or their commitment to staff development, showing genuine interest can set you apart from other candidates.
How to prepare for a job interview at .job-ad-display-1gca6rb{box-sizing:border-box;margin:0;min-width:0;color:#333333;}
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Talk about your experiences and what excites you about working in a vibrant environment like Soho House Manchester.
✨Demonstrate Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks in a busy setting. Highlight your ability to juggle reception duties, guest hosting, and administrative tasks without compromising on service quality.
✨Know the Venue Inside Out
Familiarise yourself with Soho House Manchester's offerings, including its amenities and services. Being knowledgeable will not only impress the interviewers but also show your commitment to providing a 'home away from home' experience for guests.
✨Emphasise Teamwork and Communication
As a Head Receptionist, you'll need to work closely with various teams. Share examples of how you've effectively communicated and collaborated with colleagues in previous roles to create a seamless guest experience.
