At a Glance
- Tasks: Lead audits and ensure compliance across technical and non-technical departments.
- Company: Join a leading facilities management provider supporting the UK military.
- Benefits: Competitive salary, pension, life assurance, and generous holiday options.
- Other info: Opportunities for career progression in a supportive team.
- Why this job: Make a real impact on quality and compliance in a dynamic environment.
- Qualifications: Experience in Quality Management and strong communication skills required.
The predicted salary is between 48000 - 48000 £ per year.
Our client is a leading facilities management and infrastructure services provider supporting one of the UK’s largest military estates, delivering essential accommodation, maintenance, construction, and support services across complex operational environments. The organisation works in partnership with the Ministry of Defence to ensure high standards of compliance, operational performance, and service delivery for military personnel and their families.
Reporting to the Head of Quality, the Business Assurance Manager will play a central role in ensuring the continued effectiveness, compliance, and improvement of the integrated management systems across the organisation. This is an excellent opportunity for a quality professional with strong auditing expertise and a passion for continuous improvement to play a key role within a forward thinking and complex operational environment.
Key Responsibilities- Develop and deliver audit programmes across technical and non-technical departments, including leading multi-functional audit teams
- Plan, conduct, and report audits in a timely and professional manner
- Support the embedding of ISO standards and quality management principles across the business
- Facilitate assurance activities and produce evidence-based compliance reports
- Conduct inspections, monitoring, and sampling to ensure contractual, statutory, and legal compliance
- Evaluate subcontractor performance relating to quality and compliance
- Manage audit records within the IFS system, including raising NCRs for the Business Centre
- Support the management of non-conformances, including root cause analysis and corrective actions
- Work collaboratively with Process Owners and Champions to identify process improvement opportunities
- Maintain and administer Management Systems
- Build strong relationships with stakeholders and subcontractors to drive continuous service improvement
We are looking for a naturally curious and proactive quality professional who takes initiative, asks the right questions, and is confident building relationships and influencing stakeholders at all levels of the organisation. You will thrive in a fast-paced, multi-disciplinary environment and bring a collaborative approach to driving compliance, assurance, and continuous improvement activities across the business.
Essential Qualifications & Experience- Proven experience within a Quality Management, Assurance, or Compliance role
- Experience working within multi-disciplined teams and leading audit activities
- Sound working knowledge of ISO Management System Standards, including ISO9001
- Experience supporting and maintaining integrated management systems
- Strong communication and stakeholder engagement skills, with the ability to influence and challenge constructively
- Excellent organisational, analytical, and report writing skills
- Strong working knowledge of Microsoft Office programmes, including Excel, Visio, and MS Project
- Knowledge and understanding of Data Protection practices
- Experience within the Facilities Management sector (hard and/or soft services preferred)
- Alternatively, experience gained within construction, defence, infrastructure, engineering, or service-led environments
- Experience working on large PFI contracts would be advantageous
- Degree educated or equivalent
- Membership of the Chartered Quality Institute (or working towards)
- NEBOSH General Certificate (or working towards)
- Knowledge of ISO 44001:2017 Collaborative Business Relationships
In return, we offer the following benefits: Competitive base salary up to £48,000 + Smart Pension up to 8% + Life Assurance + 25 days holiday with the opportunity to buy and sell up to 10 additional days + Career progression opportunities. Our client is committed to delivering excellence through collaboration, innovation, and continual improvement. You will be joining a supportive and professional environment where your expertise will directly contribute to maintaining and enhancing high standards across our operations.
Quality & Compliance Assurance Manager in Tidworth employer: Jo Thompson Recruitment
As a leading facilities management provider supporting the UK's military estates, our client offers a dynamic work environment that prioritises collaboration, innovation, and continuous improvement. Employees benefit from a competitive salary, generous holiday allowance, and opportunities for career progression, all while contributing to essential services for military personnel and their families. Join a supportive team where your expertise in quality assurance will make a meaningful impact in a complex operational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Compliance Assurance Manager in Tidworth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your skills align with their goals. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Quality & Compliance Assurance Manager in Tidworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Quality & Compliance Assurance Manager role. Highlight your auditing expertise and any relevant ISO standards knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for continuous improvement and how you can contribute to our mission. Be sure to mention specific examples from your past experiences.
Showcase Your Soft Skills:We love candidates who can build strong relationships and influence stakeholders. Don’t forget to include examples of how you've successfully collaborated with teams or managed challenging situations in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Jo Thompson Recruitment
✨Know Your Standards
Familiarise yourself with ISO Management System Standards, especially ISO9001. Be ready to discuss how you've applied these standards in your previous roles and how they can be integrated into the organisation's processes.
✨Showcase Your Auditing Skills
Prepare examples of past audit experiences where you led multi-functional teams. Highlight specific challenges you faced, how you overcame them, and the positive outcomes that resulted from your actions.
✨Build Relationships
Demonstrate your ability to build strong relationships with stakeholders. Think of instances where you influenced decisions or improved processes through collaboration, and be prepared to share these stories.
✨Be Proactive and Curious
Exhibit your natural curiosity by asking insightful questions about the organisation's current compliance challenges. This shows your proactive approach and genuine interest in contributing to their continuous improvement efforts.
